http://m.getsatisfaction.com/topics/7773736 saved entry creates duplicate 2018-11-11T01:31:23Z 2018-08-05T01:07:47Z 7773736 http://m.getsatisfaction.com/topics/7773736 7773736 saved entry creates duplicate 2018-11-11T01:31:23Z 2018-08-05T01:07:47Z Jb http://m.getsatisfaction.com/people/9747265 https://www.gravatar.com/avatar/bd0590fab2cad4dce20cd095b3c5f6c9?d=identicon&s=55&r=PG jb_ezipj92515qhm After my last update 2 weeks ago, every time I try to save an entry, it duplicates. (So, e.g., I search for a $ amount, find the transaction, mark Reconciled/save, and I get a duplicate.&nbsp; &nbsp; Tried closing and restarting several times, and trying again after reboot. No luck.&nbsp; Windows 10/PC version R16.2 of Quicken 2017.&nbsp; Check for Updates says this is the latest update.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Linda Brown had this same issue 7 months ago/conversation closed without any replies. ???<br alt="" name="" rel="" target="" title="" type="" value="" />Maybe I'll have better luck. Haven't been able to do my accounting since then. Very frustrating, and found no solutions on line.&nbsp; question windows windows active 4 5 3 comment http://m.getsatisfaction.com/topics/7773736/replies/19679012 http://m.getsatisfaction.com/topics/7773736 19679012 Quicken Harold responded to "saved entry creates duplicate" 2018-08-05T16:21:46Z 2018-08-05T16:21:46Z Quicken Harold http://m.getsatisfaction.com/people/9419664 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11208731/ScreenShot2018-01-09at7.04.25AM_medium.png quicken_harold Hello Jb, appreciate your question.<br /><br />Pictures speak louder than words. Can you provide a screen shot of the issue in which you are having?<br /><br /><b></b>Windows Snipping Tool Help:&nbsp;<a href="https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots" rel="nofollow" target="_blank" title="Link https//supportmicrosoftcom/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots">https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots</a><br /><b></b><br />Thank you in advance.<br /><br />Respectfully,<br />~ Quicken Harold. 0 http://m.getsatisfaction.com/topics/7773736/replies/19680918 http://m.getsatisfaction.com/topics/7773736 19680918 Randy Swing responded to "saved entry creates duplicate" 2018-08-06T18:32:18Z 2018-08-06T18:32:18Z Randy Swing http://m.getsatisfaction.com/people/8998845 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11033709/photo_medium.jpg randy_swing I've been having this problem for months.&nbsp; I enter a category in a downloaded register item and both "save" and "enter" keeps the category in the original entry AND creates a copy of the item without the category.&nbsp; I end up with two entries and have to manually delete the extra.&nbsp; VERY Frustrating.&nbsp;&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Sometimes rebooting stops this - most times it does not. 0 http://m.getsatisfaction.com/topics/7773736/replies/19733109 http://m.getsatisfaction.com/topics/7773736/replies/19679012 19733109 Jb responded to "saved entry creates duplicate" 2018-09-02T23:35:13Z 2018-09-02T23:35:13Z Jb http://m.getsatisfaction.com/people/9747265 https://www.gravatar.com/avatar/bd0590fab2cad4dce20cd095b3c5f6c9?d=identicon&s=55&r=PG jb_ezipj92515qhm After many reboots, it finally stopped doing this.&nbsp; Then I did a Quicken software update, and....it is happening again.&nbsp; When I change entry to reconciled and click save, the line I was on changes to reconcile and an entry marked "new" gets created that just say's "cleared."&nbsp; The account is listed as deducted twice, once for each entry.&nbsp;<img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1749535/RackMultipart20180902-119257-1me2dwf-ScreenHunter_121_Sep._01_13.22_inline.jpg?1535927294" target="" title="Image httpsd2r1vs3d9006apcloudfrontnets3_images1749535RackMultipart20180902-119257-1me2dwf-ScreenHunter_121_Sep_01_1322_inlinejpg1535927294" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7773736/replies/19851725 http://m.getsatisfaction.com/topics/7773736 19851725 Menno Bos responded to "saved entry creates duplicate" 2018-11-11T01:31:23Z 2018-11-11T01:31:23Z Menno Bos http://m.getsatisfaction.com/people/9848578 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11344872/photo_medium.jpg menno_bos I too have been having this same problem for months.&nbsp; Have to delete the copy manually every time.&nbsp; &nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />Quicken Home &amp; Business 2018 R12.8 Build 27.1.12.8 Edition Canada<br alt="" name="" rel="" target="" title="" type="" value="" />Ran the File Operations&gt;Validate &amp; Repair<br alt="" name="" rel="" target="" title="" type="" value="" />Still does it.&nbsp;&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0