http://m.getsatisfaction.com/topics/7775459 ION Tough Sounds keep disconnecting on bluetooth 2018-08-09T13:13:56Z 2018-08-08T22:01:54Z 7775459 http://m.getsatisfaction.com/topics/7775459 7775459 ION Tough Sounds keep disconnecting on bluetooth 2018-08-09T13:13:56Z 2018-08-08T22:01:54Z Kevin Stadnik http://m.getsatisfaction.com/people/9751346 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11309123//platform/profilepic/_medium. kevin_stadnik I've recently become very frustrated with this pair of headphones that I've had for 2 years now. They keep disconnecting from the blue tooth on my phone and I'll get this OFF message on the screen, even while the headphones are still clearly on AND have a fully charged battery. <br /><br /> Has anyone had this problem before and how did you resolve it? I'm tempted to just ditch these headphones for good. problem active 1 2 1 comment http://m.getsatisfaction.com/topics/7775459/replies/19686514 http://m.getsatisfaction.com/topics/7775459 19686514 Bill R. responded to "ION Tough Sounds keep disconnecting on bluetooth" 2018-08-09T13:13:56Z 2018-08-09T13:13:56Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Kevin, <br /><br /> I'm sorry you're having issues with your Tough Sounds. <br /><br /> It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from: <br /><br /> • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow">ION Audio Support Page</a>. Select <b>Warranty</b> or <b>Service Inquiry</b> from the drop down menu. <br /><br /> <i>or</i> <br /><br /> • For quicker support, call your nearest <a href="http://www.ionaudio.com/support" rel="nofollow">Support Office</a> or <a href="http://www.ionaudio.com/support" rel="nofollow">International Distributor</a>. <br /><br /> <i>Make sure to reference or link this thread to help out the support team.</i> <br /><br /> I hope this helps! Let me know if you have any additional questions. 0