http://m.getsatisfaction.com/topics/7776515 Reckon accounts enterprise 2018 conflicts with kaspersky 2018-08-13T03:31:51Z 2018-08-11T01:14:58Z 7776515 http://m.getsatisfaction.com/topics/7776515 7776515 Reckon accounts enterprise 2018 conflicts with kaspersky 2018-08-13T03:31:51Z 2018-08-11T01:14:58Z Vanessa Riches http://m.getsatisfaction.com/people/9753676 https://www.gravatar.com/avatar/99df1258b42e46cfd8b9d76cc32949c7?d=identicon&s=55&r=PG vanessa_riches I have installed new updated software. I disabled kaspersky while doing <br alt="" name="" rel="" target="" title="" type="" value="" />this. I then opened and it worked. When I opened after switching off computer, kaspersky alerts a Trojan detected and I cannot open the software. I have to un instal and instal again. The same thing happened.<br alt="" name="" rel="" target="" title="" type="" value="" />I also use accounts hosted and that is working fine. the 2017 version opens ok as well.<br alt="" name="" rel="" target="" title="" type="" value="" /> problem 3 3 1 comment http://m.getsatisfaction.com/topics/7776515/replies/19690024 http://m.getsatisfaction.com/topics/7776515 19690024 Kevin Russell responded to "Reckon accounts enterprise 2018 conflicts with kaspersky" 2018-08-11T03:10:52Z 2018-08-11T03:10:52Z Kevin Russell http://m.getsatisfaction.com/people/7048678 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10842939/20151028_181440_medium.jpg kevin_russell_6743312 Hey Vanessa did we discuss this already? Or did I deeam it? I had a phone call about this exact issue two days ago 0 http://m.getsatisfaction.com/topics/7776515/replies/19692581 http://m.getsatisfaction.com/topics/7776515 19692581 Robert Smeallie responded to "Reckon accounts enterprise 2018 conflicts with kaspersky" 2018-08-13T02:56:36Z 2018-08-13T02:56:36Z Robert Smeallie http://m.getsatisfaction.com/people/9600650 https://graph.facebook.com/v2.5/10155594878273519/picture?type=normal robert_smeallie Hi Vanessa,<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I have Norton 360 AntiVirus installed on my Windows 10 computer and I had no problems updating my Reckon Accounts Plus 2017 Desktop edition to 2018 and working. <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Maybe Kapersky is being a bit more belligerent when checking for Trojans on your desktop while Norton didn't find any trojans. <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Another difference is that the data on a desktop version might include trojans from downloads whereas the Hosted version has the data stored in the cloud which is not accessed by Kapersky.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Robert Smeallie 0 http://m.getsatisfaction.com/topics/7776515/replies/19692644 http://m.getsatisfaction.com/topics/7776515/replies/19692581 19692644 Kevin Russell responded to "Reckon accounts enterprise 2018 conflicts with kaspersky" 2018-08-13T03:31:51Z 2018-08-13T03:31:51Z Kevin Russell http://m.getsatisfaction.com/people/7048678 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10842939/20151028_181440_medium.jpg kevin_russell_6743312 Hence why I mentioned Kaspersky. Not all virus software is the same 0