http://m.getsatisfaction.com/topics/7777226 Strike module screen turns off on startup 2018-08-16T01:20:08Z 2018-08-13T05:20:18Z 7777226 http://m.getsatisfaction.com/topics/7777226 7777226 Strike module screen turns off on startup 2018-08-16T01:20:08Z 2018-08-13T05:20:18Z Noel http://m.getsatisfaction.com/people/9755251 https://www.gravatar.com/avatar/1f8300ed6b0f0ff6e65970f9a1f10b5d?d=identicon&s=55&r=PG noel_19i8tmnnjlypi New purchase. Just finished setup this weekend and noticed the different cymbal zones were not triggering. After playing with the ride settings I got some improvement. I noticed my OS was v1.2 so ran the 1.4 update hoping to improve things. The update installed without issue. <br /><br /> On reboot the new drum layout displayed for maybe 2 seconds thrn the screen turned off. Second restart did the same. I attempted a factory reset. Restarted and still the screen shuts down after 2 seconds. <br /><br /> Also the update did not seem to affect poor cymbal triggering. <br /><br /> Any ideas? problem active 5 3 1 comment http://m.getsatisfaction.com/topics/7777226/replies/19693811 http://m.getsatisfaction.com/topics/7777226 19693811 Stephen Mumford responded to "Strike module screen turns off on startup" 2018-08-13T20:39:19Z 2018-08-13T20:39:19Z Stephen Mumford http://m.getsatisfaction.com/people/9755550 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11310842/photo_medium.jpg stephen_mumford_4xub78cm4lrke Same frustration level here, this is my second kit, as the first one I bought (used) had the screen demolished in shipping by the retailer. The seller was gracious enough to exchange for brand new kit. Same problem, after applying V1.4 update <br /> my screen goes blank 1 second after the kit screen pops up. everything triggers fine, as long as I want to play the default kit forever! Can't control anything. the metronome turns on/off, but without the screen I can't control anything. submitted support request last week Friday, nothing back yet! 0 very frustrated http://m.getsatisfaction.com/topics/7777226/replies/19697843 http://m.getsatisfaction.com/topics/7777226 19697843 Noel responded to "Strike module screen turns off on startup" 2018-08-15T16:46:03Z 2018-08-15T16:46:03Z Noel http://m.getsatisfaction.com/people/9755251 https://www.gravatar.com/avatar/1f8300ed6b0f0ff6e65970f9a1f10b5d?d=identicon&s=55&r=PG noel_19i8tmnnjlypi It's weird because the screen stays on during the 5-second factory reset window, so I really do not think the screen itself is faulty. Just for whatever reason, it seems as though something is triggering it to shut off. <br /><br /> I contacted my sales vendor. They said they will contact Alesis to issue a replacement, but I would very much like to know if this is a bug with v1.4. <br /><br /> I tried factory resets but it stays at v1.4. I would assume it would revert, but I guess not. If I could find an archived download of v1.3 I could test, but looks like all references point to v1.4 now. <br /><br /> grrr. 0 http://m.getsatisfaction.com/topics/7777226/replies/19698288 http://m.getsatisfaction.com/topics/7777226 19698288 Bill R. responded to "Strike module screen turns off on startup" 2018-08-15T19:18:42Z 2018-08-15T19:18:42Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Noel,<br /><br />Sorry you're having issues with your Strike Pro Kit. I can confirm that this isn't a bug with the latest firmware update. Try moving the contrast knob on the rear of the module all the way to the left. This should allow for you to be able to see the display. 1 http://m.getsatisfaction.com/topics/7777226/replies/19698301 http://m.getsatisfaction.com/topics/7777226 19698301 Noel responded to "Strike module screen turns off on startup" 2018-08-15T19:25:04Z 2018-08-15T19:25:04Z Noel http://m.getsatisfaction.com/people/9755251 https://www.gravatar.com/avatar/1f8300ed6b0f0ff6e65970f9a1f10b5d?d=identicon&s=55&r=PG noel_19i8tmnnjlypi Strange. Honestly had not considered that knob in that the screen went from normal to blank after the startup screen changed. <br /><br /> I will take a look tonight once I'm back home. <br /><br /> Thank you for the reply. 0 http://m.getsatisfaction.com/topics/7777226/replies/19698947 http://m.getsatisfaction.com/topics/7777226/replies/19698288 19698947 Noel responded to "Strike module screen turns off on startup" 2018-08-16T01:20:08Z 2018-08-16T01:20:08Z Noel http://m.getsatisfaction.com/people/9755251 https://www.gravatar.com/avatar/1f8300ed6b0f0ff6e65970f9a1f10b5d?d=identicon&s=55&r=PG noel_19i8tmnnjlypi Odd. Thanks. Manually adjusting the brightness brings the screen back. Why would it just go out on startup?<br /><br /> New issues:<br /> when I adjust the brightness, I can hear interference through my headphones now. Unless I keep it very dim, there is s constant buzz.<br /><br /> In v1.2 I could see the GUI screen illuminate which trigger was being activated (I.e., head, rim, bow, edge, or bell). Now in v1.4, regardless of which trigger hits, the display only shows the rim or edge triggers hitting. Is this a setting? Or did v1.4 remove the multitrigger display for hits? 0