http://m.getsatisfaction.com/topics/7779358 capital one 2018-09-16T18:51:41Z 2018-08-17T11:36:20Z 7779358 http://m.getsatisfaction.com/topics/7779358 7779358 capital one 2018-09-16T18:51:41Z 2018-08-17T11:36:20Z Debbie Grabina http://m.getsatisfaction.com/people/9759932 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11312469/photo_medium.jpg debbie_grabina I am having problems with Capital One download. &nbsp;I go through the whole process of setting up my account, authorize my accounts but nothing downloads. &nbsp;BTW my accounts were fine before the last update. &nbsp;Any solutions? problem bank_accounts_downloading_and_categorizing bank_accounts_downloading_and_categorizing, windows pending 14 17 10 comment http://m.getsatisfaction.com/topics/7779358/replies/19702370 http://m.getsatisfaction.com/topics/7779358 19702370 Diane Lewin responded to "capital one" 2018-08-17T14:36:58Z 2018-08-17T14:36:58Z Diane Lewin http://m.getsatisfaction.com/people/9758846 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11312070//platform/profilepic/_medium. diane_lewin I have the exact same problem!&nbsp; I am wondering if we can uninstall the last update?<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7779358/replies/19702474 http://m.getsatisfaction.com/topics/7779358 19702474 peteapos responded to "capital one" 2018-08-17T15:20:06Z 2018-08-17T15:20:06Z peteapos http://m.getsatisfaction.com/people/1529835 https://www.gravatar.com/avatar/f0140a9ae6b5ed5cefb0bba6ee6eb42e?d=identicon&s=55&r=PG peteapos I am also having a similar issue.&nbsp; I get the message "We apologize for the inconvenience, but we are unable to connect to the quicken servers at this time.&nbsp; Do not contact Capital One Bank..."&nbsp; However, I have been getting this same message for the past 3 days every time I try to download transactions from Capital One.&nbsp; I have not been able to download since this change occurred.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7779358/replies/19702689 http://m.getsatisfaction.com/topics/7779358 19702689 Robert Armani responded to "capital one" 2018-08-17T16:52:29Z 2018-08-17T16:52:29Z Robert Armani http://m.getsatisfaction.com/people/8716944 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10928404/photo_medium.jpg robert_armani I think the problem is from Capital One. No matter how many times you fix it, for some reason it gets disconnected next time around. See if the Reset works? 1 http://m.getsatisfaction.com/topics/7779358/replies/19703104 http://m.getsatisfaction.com/topics/7779358 19703104 peteapos responded to "capital one" 2018-08-17T19:32:42Z 2018-08-17T19:32:42Z peteapos http://m.getsatisfaction.com/people/1529835 https://www.gravatar.com/avatar/f0140a9ae6b5ed5cefb0bba6ee6eb42e?d=identicon&s=55&r=PG peteapos I was able to contact Quicken and they walked me through fixing the issue.&nbsp; I had to "add a new account", and then link it to my capital one account in quicken.&nbsp; Rather than simply just updating the current account. 0 http://m.getsatisfaction.com/topics/7779358/replies/19705617 http://m.getsatisfaction.com/topics/7779358 19705617 Brook responded to "capital one" 2018-08-19T22:05:21Z 2018-08-19T22:05:21Z Brook http://m.getsatisfaction.com/people/8882392 https://www.gravatar.com/avatar/a0785c1e9ca03c755aa8918c10297ac6?d=identicon&s=55&r=PG brook_f2iyl5kczg3tz I have tried that, but my Capital One account does not show up in the list to Link it.&nbsp; What now?<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7779358/replies/19705692 http://m.getsatisfaction.com/topics/7779358 19705692 Robert Armani responded to "capital one" 2018-08-19T23:45:54Z 2018-08-19T23:45:54Z Robert Armani http://m.getsatisfaction.com/people/8716944 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10928404/photo_medium.jpg robert_armani Try adding it as Capital One 360 instead of New, and see what happens? 0 http://m.getsatisfaction.com/topics/7779358/replies/19705763 http://m.getsatisfaction.com/topics/7779358/replies/19705692 19705763 Debbie Grabina responded to "capital one" 2018-08-20T00:38:41Z 2018-08-20T00:38:41Z Debbie Grabina http://m.getsatisfaction.com/people/9759932 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11312469/photo_medium.jpg debbie_grabina Tried switching back and forth several times. Neither works 0 http://m.getsatisfaction.com/topics/7779358/replies/19705764 http://m.getsatisfaction.com/topics/7779358/replies/19703104 19705764 Debbie Grabina responded to "capital one" 2018-08-20T00:39:55Z 2018-08-20T00:39:55Z Debbie Grabina http://m.getsatisfaction.com/people/9759932 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11312469/photo_medium.jpg debbie_grabina Rather not have to start a whole new account. I’ve been using Quicken since 2011. 0 http://m.getsatisfaction.com/topics/7779358/replies/19705801 http://m.getsatisfaction.com/topics/7779358/replies/19703104 19705801 Robert Armani responded to "capital one" 2018-08-20T01:22:14Z 2018-08-20T01:22:14Z Robert Armani http://m.getsatisfaction.com/people/8716944 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10928404/photo_medium.jpg robert_armani Adding a new account doesn't mean you'll literally add it. It will give you a chance to link it to an existing account during the wizard setup. 0 http://m.getsatisfaction.com/topics/7779358/replies/19705828 http://m.getsatisfaction.com/topics/7779358/replies/19703104 19705828 Debbie Grabina responded to "capital one" 2018-08-20T01:49:37Z 2018-08-20T01:49:37Z Debbie Grabina http://m.getsatisfaction.com/people/9759932 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11312469/photo_medium.jpg debbie_grabina It does link the account but never downloadeds anything. So annoying. 0 http://m.getsatisfaction.com/topics/7779358/replies/19705834 http://m.getsatisfaction.com/topics/7779358/replies/19703104 19705834 Robert Armani responded to "capital one" 2018-08-20T01:56:15Z 2018-08-20T01:56:15Z Robert Armani http://m.getsatisfaction.com/people/8716944 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10928404/photo_medium.jpg robert_armani For some reason the pending transactions don't download until they are posted. It might be a Capital One thing only. 0 http://m.getsatisfaction.com/topics/7779358/replies/19732703 http://m.getsatisfaction.com/topics/7779358 19732703 BWS responded to "capital one" 2018-09-02T17:15:04Z 2018-09-02T17:15:04Z BWS http://m.getsatisfaction.com/people/9749532 https://www.gravatar.com/avatar/1512fcdc7e6d26cd0c2481de111c0f17?d=identicon&s=55&r=PG bws_f7ommunbzj83s <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/capital-one-8owupvsgc8ub0" rel="nofollow" target="_blank">Capital One</a>.</em><br /><br /> Since Capital One rolled out its new authorization procedure I am not able to update my accounts.&nbsp; When I perform an update a separate screen pops up within Quicken asking me to log into Capital One.&nbsp; After I enter all of the proper Cap One information Quicken crashes.&nbsp; I have send probably 10 error reports to Quicken so far. 0 very frustrated http://m.getsatisfaction.com/topics/7779358/replies/19759690 http://m.getsatisfaction.com/topics/7779358 19759690 Lisa Crawford responded to "capital one" 2018-09-16T18:44:05Z 2018-09-16T18:44:05Z Lisa Crawford http://m.getsatisfaction.com/people/9792374 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11325157//platform/profilepic/_medium. lisa_crawford_b4nllpxg1jkag <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/merging-gg13fxbnwi7vm" rel="nofollow" target="_blank">merging</a>.</em><br /><br /> Same issue with not being able to reauthorize C1 account after deactivating. Changed FI to "Current" instead of "New"...worked the first time!<br /><br />Note: This conversation was created from a <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/capital-one-credit-card-connection-problems/replies/19759572" rel="nofollow" target="_blank">reply</a> on: <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/capital-one-credit-card-connection-problems" rel="nofollow" target="_blank">Capital One credit card - connection problems</a>. 0 http://m.getsatisfaction.com/topics/7779358/replies/19759699 http://m.getsatisfaction.com/topics/7779358 19759699 Oliver Gayle Thomas responded to "capital one" 2018-09-16T18:51:41Z 2018-09-16T18:51:41Z Oliver Gayle Thomas http://m.getsatisfaction.com/people/9768588 https://www.gravatar.com/avatar/3137dc54421930c0ca7eff6e0db4bd48?d=identicon&s=55&r=PG oliver_gayle_thomas <em>This reply was created from a merged topic originally titled <a class="notranslate" href="https://getsatisfaction.com/quickencommunity/topics/capital-one-k5pv977svknyo" rel="nofollow" target="_blank">Capital One</a>.</em><br /><br /> U.S. Version of Quicken 2018 for Windows 10, Version R11.18, Build 27.1.11.18<br />Installed via Quicken Download over a Cable connection.<br /><br />I am unable to download transactions from my Capital One NA account using the Express Web Connect required by Capital One and Quicken.&nbsp; Ai have tried all suggestions from Chat Support from validating the file, to creating a new Quicken File.&nbsp; All with the same results.&nbsp;&nbsp;<br /><br />The direct download from the Capital One website works.&nbsp; I have followed all instructions from Quicken and Capital One to rectify the situation with no success.&nbsp;&nbsp; 0 Really frustrated and irate with the lack of success.