http://m.getsatisfaction.com/topics/7792467 Confirmation email after Patient Books via Gateway Bookings 2018-09-14T02:45:20Z 2018-09-14T02:39:34Z 7792467 http://m.getsatisfaction.com/topics/7792467 7792467 Confirmation email after Patient Books via Gateway Bookings 2018-09-14T02:45:20Z 2018-09-14T02:39:34Z OakbankPhysio http://m.getsatisfaction.com/people/9774594 https://www.gravatar.com/avatar/3aaaf718c9e0cf79c343a6249ce1aef6?d=identicon&s=55&r=PG oakbankphysio Is there an auto Booking Confirmation email that goes to the patient after they Book via the Gateway?&nbsp; Our patients are concerned that they don't know if the Booking has been made or not. question complete 1 2 1 comment http://m.getsatisfaction.com/topics/7792467/replies/19756151 http://m.getsatisfaction.com/topics/7792467 19756151 Timothy responded to "Confirmation email after Patient Books via Gateway Bookings" 2018-09-14T02:45:20Z 2018-09-14T02:45:20Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Oakbank Physio. The Patient Booking Gateway is designed to send appointment confirmation emails to all patients that book online. If your patients aren't receiving confirmation emails, it is likely due to an email configuration issue. Email settings for your Patient Booking Gateway can be configured in Front Desk from File &gt; Patient Booking Gateway &gt; Email. If you require assistance with this process, please open a support case at <a href="http://www.smartsoft.com.au/support" rel="nofollow">www.smartsoft.com.au/support</a> 0