http://m.getsatisfaction.com/topics/7792817 Email Assist - Power List 2018-09-14T20:23:32Z 2018-09-14T20:23:32Z 7792817 http://m.getsatisfaction.com/topics/7792817 7792817 Email Assist - Power List 2018-09-14T20:23:32Z 2018-09-14T20:23:32Z Elizabeth Adams http://m.getsatisfaction.com/people/8157726 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11072831/EA_1_medium.jpg elizabeth_adams_7842612 I know there are several posts out there about this, but are there any updates about the possibility of expanding Email Assist capabilities? We have lots of use cases for this functionality, but are significantly limited by two things:<br /><br />1) The limitation of only sending an email once per CTA.<br />2) Having to associate a CTA with a specific account.<br /><br />We want to open up limited functionality to allow CSMs to send certain templates to their clients or to Power Lists.<br /><br />Right now, we have to give them access to everything or nothing.<br /><br />Any updates would be much appreciated. question 0 3 3 create