http://m.getsatisfaction.com/topics/7792870 Feature Request: Glip / RingCentral App - Align Text Outbound Caller ID to Match RC Phone & Desktop Configuration 2018-09-14T22:45:22Z 2018-09-14T22:45:22Z 7792870 http://m.getsatisfaction.com/topics/7792870 7792870 Feature Request: Glip / RingCentral App - Align Text Outbound Caller ID to Match RC Phone & Desktop Configuration 2018-09-14T22:45:22Z 2018-09-14T22:45:22Z Talanton_Insurance http://m.getsatisfaction.com/people/9791135 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11324673/MatthewSnowdenEntrepreneurPhoenixAZunder1kb_medium.png matthew_snowden <ol alt="" name="" rel="" target="" title="" type="" value=""><li alt="" name="" rel="" target="" title="" type="" value=""><b>Account Type:</b>&nbsp;RingCentral USA</li><li alt="" name="" rel="" target="" title="" type="" value=""><b>Business: </b>Insurance Agency</li><li alt="" name="" rel="" target="" title="" type="" value=""><b>High Level</b><b> Description: </b>Glip Oubtound Caller ID on Texts to Match RingCentral Outbound Caller ID on Texts</li><li alt="" name="" rel="" target="" title="" type="" value=""><b>Use Case: </b>I configured RingCentral to show my main company number for outbound texts, not my direct line. I want that to also hold true in the unification with Glip app.</li><li alt="" name="" rel="" target="" title="" type="" value=""><b>Benefits:&nbsp;</b>If the rules are valuable enough to be made available and configured in RC they should be valuable enough to be honored in Glip - otherwise our contacts become confused by unknown numbers showing up in new texts that should be direct replies to their inbound text to us.</li><li alt="" name="" rel="" target="" title="" type="" value=""><b>Case #:&nbsp;</b>07631228&nbsp;</li><li alt="" name="" rel="" target="" title="" type="" value=""><b>Users/Lines: </b>2 Users (&amp; growing) with Direct Lines + 1 Virtual Main #</li></ol> idea 0 1 1 create