http://m.getsatisfaction.com/topics/7792881 Ability to Choose Which Call Queue Would have Announcement 2018-09-14T23:28:53Z 2018-09-14T23:28:53Z 7792881 http://m.getsatisfaction.com/topics/7792881 7792881 Ability to Choose Which Call Queue Would have Announcement 2018-09-14T23:28:53Z 2018-09-14T23:28:53Z Ross Randall Recoter http://m.getsatisfaction.com/people/8267813 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11324678/recoter_medium.PNG ross_randall_recoter <i alt="" name="" rel="" target="" title="" type="" value=""><b alt="" name="" rel="" target="" title="" type="" value="">To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:</b></i><b alt="" name="" rel="" target="" title="" type="" value="">&nbsp;</b><ol alt="" name="" rel="" target="" title="" type="" value=""><li alt="" name="" rel="" target="" title="" type="" value="">Account type&nbsp;&nbsp;(U.S., Canada, UK, &nbsp;AT&amp;T, Telus, BT) US<br alt="" name="" rel="" target="" title="" type="" value="" /></li><br alt="" name="" rel="" target="" title="" type="" value="" /><li alt="" name="" rel="" target="" title="" type="" value="">A&nbsp;brief description of the business <br alt="" name="" rel="" target="" title="" type="" value="" />The industry leader in adding power, torque, and efficiency to your diesel engine. We are your solution to unlock the potential performance of your engine without sacrificing reliability.</li><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><li alt="" name="" rel="" target="" title="" type="" value="">A&nbsp;high level description of the product or feature being requested&nbsp;</li>Ability to choose on the users on which call queue would have announcements played. <br alt="" name="" rel="" target="" title="" type="" value="" />Also turning the announcements on or off by user that is part of the queue.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><li alt="" name="" rel="" target="" title="" type="" value="">A&nbsp;typical use case scenario explaining how your business would use the feature<br alt="" name="" rel="" target="" title="" type="" value="" />If turned off, the user would treat the call like their priority</li><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><li alt="" name="" rel="" target="" title="" type="" value="">Benefit&nbsp;of such feature<br alt="" name="" rel="" target="" title="" type="" value="" />So that prioritization of call queue can be made</li><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><li alt="" name="" rel="" target="" title="" type="" value="">Include any related case number if applicable (Case # 07655647)<br alt="" name="" rel="" target="" title="" type="" value="" /></li><li alt="" name="" rel="" target="" title="" type="" value="">Number of Users and/or Digital Lines 16<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /></li></ol><br alt="" name="" rel="" target="" title="" type="" value="" /> idea 0 1 1 create