http://m.getsatisfaction.com/topics/7792898 Change extensions without closing and re-opening RingCentral desktop and mobile apps 2018-09-15T14:31:34Z 2018-09-15T01:17:18Z 7792898 http://m.getsatisfaction.com/topics/7792898 7792898 Change extensions without closing and re-opening RingCentral desktop and mobile apps 2018-09-15T14:31:34Z 2018-09-15T01:17:18Z Timothy Weir http://m.getsatisfaction.com/people/9791195 https://www.gravatar.com/avatar/cf8be5352f39850cd55c4de27c0eae88?d=identicon&s=55&r=PG timothy_weir Incoming calls to my company are directed to two groups: Business hours and Non-business hours.  Each group is assigned a unique extension.  To see logs of my voicemails, it is necessary to open RingCentral desktop and mobile apps and enter the extension for the group I want to review.  If the app is already open in one extension and I want to see the voicemail log for the other extension, I must close the app, re-open, re-enter the company number, extension and password.  This is enormously time-consuming throughout the month.  It is impossible on the mobile app unless I am off-road, as the app also requires me to re-enter my smartphone number as well.  As sole proprietor, I am also my company's administrator.  I would like to switch between administrator and group extensions without having to close and re-open the apps.  This includes the desktop and mobile phone and (previously titled) Glip and phone apps.  (Parenthetically, too many apps-consolidate into one interface please.) idea 1 2 1 comment http://m.getsatisfaction.com/topics/7792898/replies/19758454 http://m.getsatisfaction.com/topics/7792898 19758454 Jay Nichols responded to "Change extensions without closing and re-opening RingCentral desktop and mobile apps" 2018-09-15T14:31:34Z 2018-09-15T14:31:34Z Jay Nichols http://m.getsatisfaction.com/people/6827454 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10310632/Caduceus2_medium.jpg jay_nichols_6522338 Are you logging out and back in or are you closing the app altogether?  I have two accounts, I just log out of one and log into the other.   0