http://m.getsatisfaction.com/topics/7793258 Mindjet server down? I cannot access "Mindjet Files" from iPhone 2018-10-24T23:36:55Z 2018-09-16T09:48:36Z 7793258 http://m.getsatisfaction.com/topics/7793258 7793258 Mindjet server down? I cannot access "Mindjet Files" from iPhone 2018-10-24T23:36:55Z 2018-09-16T09:48:36Z bill http://m.getsatisfaction.com/people/4339829 https://www.gravatar.com/avatar/2485a18627ef054b3727f3b3f9788dc6?d=identicon&s=55&r=PG bill_4041400 Since Sep 15, 2018, I cannot access "Mindjet Files" from iPhone.&nbsp; Is the&nbsp;Mindjet server down?&nbsp; Need to access my files urgently! question 21 14 7 comment http://m.getsatisfaction.com/topics/7793258/replies/19759337 http://m.getsatisfaction.com/topics/7793258 19759337 Joey Greenwood responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-16T11:20:38Z 2018-09-16T11:20:38Z Joey Greenwood http://m.getsatisfaction.com/people/8725371 https://www.gravatar.com/avatar/af1a800654390f083a75428fd1d3c79b?d=identicon&s=55&r=PG joey_greenwood I am the same, can't get access from any platform? 1 http://m.getsatisfaction.com/topics/7793258/replies/19759396 http://m.getsatisfaction.com/topics/7793258 19759396 Steve Krug responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-16T12:48:18Z 2018-09-16T12:48:18Z Steve Krug http://m.getsatisfaction.com/people/7183104 https://www.gravatar.com/avatar/984bbe45442533116663a0c7dc81f4f6?d=identicon&s=55&r=PG steve_krug_6877520 Me too. Can’t contact server. 1 http://m.getsatisfaction.com/topics/7793258/replies/19759445 http://m.getsatisfaction.com/topics/7793258 19759445 bill responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-16T14:08:09Z 2018-09-16T14:08:09Z bill http://m.getsatisfaction.com/people/4339829 https://www.gravatar.com/avatar/2485a18627ef054b3727f3b3f9788dc6?d=identicon&s=55&r=PG bill_4041400 :(&nbsp; &nbsp;so frustrating.&nbsp; I've been using Mindjet for over 10 years, but the last 2 years have been a nightmare.&nbsp; So many problems with cloud files<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7793258/replies/19759775 http://m.getsatisfaction.com/topics/7793258 19759775 Timothy Lisbon responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-16T19:56:36Z 2018-09-16T19:56:36Z Timothy Lisbon http://m.getsatisfaction.com/people/2137766 https://www.gravatar.com/avatar/828fc339d39f27d223c62d72b8f958a7?d=identicon&s=55&r=PG timothy_lisbon it is not just iphone.&nbsp; I have tried all the platforms and different browsers on my PC and Mac.&nbsp; I have my midterm notes for tomorrow stored up there! 1 http://m.getsatisfaction.com/topics/7793258/replies/19760155 http://m.getsatisfaction.com/topics/7793258/replies/19759775 19760155 bill responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T01:45:14Z 2018-09-17T01:45:14Z bill http://m.getsatisfaction.com/people/4339829 https://www.gravatar.com/avatar/2485a18627ef054b3727f3b3f9788dc6?d=identicon&s=55&r=PG bill_4041400 I had to go on memory in a meeting yesterday because I could not access my flles on the Mindjet server.&nbsp; Soooo ANGRY with the people at Mindjet! What in the world are they doing over there???&nbsp; Incompetent! 0 http://m.getsatisfaction.com/topics/7793258/replies/19760430 http://m.getsatisfaction.com/topics/7793258/replies/19759445 19760430 Bjorn Eriksson responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T05:26:49Z 2018-09-17T05:26:49Z Bjorn Eriksson http://m.getsatisfaction.com/people/4060747 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/9504394/Bj%C3%B6rn_10x.._medium.jpg bjorn_3762502 Agree!! 0 http://m.getsatisfaction.com/topics/7793258/replies/19760542 http://m.getsatisfaction.com/topics/7793258/replies/19759775 19760542 Joey Greenwood responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T07:45:28Z 2018-09-17T07:45:28Z Joey Greenwood http://m.getsatisfaction.com/people/8725371 https://www.gravatar.com/avatar/af1a800654390f083a75428fd1d3c79b?d=identicon&s=55&r=PG joey_greenwood It's just not good enough in this day and age. Not even a message from them to let us know when it might&nbsp; be back up - shocking business relations and customer service. Such a shame as I like the product but reliability is critical for me. 1 http://m.getsatisfaction.com/topics/7793258/replies/19760591 http://m.getsatisfaction.com/topics/7793258/replies/19759445 19760591 Richard van Heuven responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T08:30:37Z 2018-09-17T08:30:37Z Richard van Heuven http://m.getsatisfaction.com/people/7637319 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10585872/IMG_7407_medium.JPG richard_van_heuven <p alt="" name="" rel="" target="" title="" type="" value="">It is very frustrating. I do not believe that at MindJet they are aware of the trouble they are causing. We work in a company with several locations throughout Europe and we manage all our projects on this platform. If this does not work we are ready for holiday...</p> 1 http://m.getsatisfaction.com/topics/7793258/replies/19760739 http://m.getsatisfaction.com/topics/7793258 19760739 jerry.mings responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T11:03:44Z 2018-09-17T11:03:44Z jerry.mings http://m.getsatisfaction.com/people/2910410 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11013576/biopic90x90_ejmings_medium.png jerrymings I just wrote to Mindjet service.&nbsp; They indicated they are working on a solution right now. 1 http://m.getsatisfaction.com/topics/7793258/replies/19761253 http://m.getsatisfaction.com/topics/7793258/replies/19759775 19761253 bill responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T15:36:53Z 2018-09-17T15:36:53Z bill http://m.getsatisfaction.com/people/4339829 https://www.gravatar.com/avatar/2485a18627ef054b3727f3b3f9788dc6?d=identicon&s=55&r=PG bill_4041400 anyone know of an alternative program similar to Mindjet that we can migrate to? 0 http://m.getsatisfaction.com/topics/7793258/replies/19761254 http://m.getsatisfaction.com/topics/7793258 19761254 David Walsh responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T15:37:04Z 2018-09-17T15:37:04Z David Walsh http://m.getsatisfaction.com/people/6955079 https://www.gravatar.com/avatar/7366ae25c1fb9ad025d4b42d71efb2b7?d=identicon&s=55&r=PG david_walsh_6649839 All,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />We are aware of the issue and our operations team is working diligently to resolve it. I don't have an ETA for resolution but the issue has&nbsp;been escalated to the our executive management. We will advise once the service is back up.&nbsp; &nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Best Regards&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />David<br alt="" name="" rel="" target="" title="" type="" value="" />Mindjet Support 0 http://m.getsatisfaction.com/topics/7793258/replies/19761263 http://m.getsatisfaction.com/topics/7793258/replies/19760739 19761263 bill responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T15:39:20Z 2018-09-17T15:39:20Z bill http://m.getsatisfaction.com/people/4339829 https://www.gravatar.com/avatar/2485a18627ef054b3727f3b3f9788dc6?d=identicon&s=55&r=PG bill_4041400 Tks Jerry.&nbsp; I hope they do it quickly and be WAY MORE proactive in the future.&nbsp; When we rely so much on it for our daily work, storing important information on it, then it is extremely critical that we are able to excess our data whenever we need it! 0 http://m.getsatisfaction.com/topics/7793258/replies/19761277 http://m.getsatisfaction.com/topics/7793258/replies/19760739 19761277 jerry.mings responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T15:46:04Z 2018-09-17T15:46:04Z jerry.mings http://m.getsatisfaction.com/people/2910410 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11013576/biopic90x90_ejmings_medium.png jerrymings I agree.&nbsp; I know they are on it and I'm watching the updates.&nbsp;&nbsp;<br />I'm hoping they can resolve it today. 0 http://m.getsatisfaction.com/topics/7793258/replies/19761737 http://m.getsatisfaction.com/topics/7793258 19761737 David Walsh responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-17T19:10:41Z 2018-09-17T19:10:41Z David Walsh http://m.getsatisfaction.com/people/6955079 https://www.gravatar.com/avatar/7366ae25c1fb9ad025d4b42d71efb2b7?d=identicon&s=55&r=PG david_walsh_6649839 All&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />The service should be restored now. Please try and login and report any issues to <a href="mailto:customer.support@mindjet.com" rel="nofollow">customer.support@mindjet.com</a><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Regards<br alt="" name="" rel="" target="" title="" type="" value="" />David&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />Mindjet Support 0 http://m.getsatisfaction.com/topics/7793258/replies/19762443 http://m.getsatisfaction.com/topics/7793258/replies/19761737 19762443 bill responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-18T02:51:01Z 2018-09-18T02:51:01Z bill http://m.getsatisfaction.com/people/4339829 https://www.gravatar.com/avatar/2485a18627ef054b3727f3b3f9788dc6?d=identicon&s=55&r=PG bill_4041400 To restore our confidence, could you please let us know what happened and how can it be avoided in the future?&nbsp; thank you. 0 http://m.getsatisfaction.com/topics/7793258/replies/19763399 http://m.getsatisfaction.com/topics/7793258/replies/19761737 19763399 Raphael Fujita responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-19T12:19:04Z 2018-09-19T12:19:04Z Raphael Fujita http://m.getsatisfaction.com/people/9794453 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11325924/photo_medium.jpg raphael_fujita Sorry, but for Android, it is not working.<br />I can not login and sync. Please help! 0 http://m.getsatisfaction.com/topics/7793258/replies/19763851 http://m.getsatisfaction.com/topics/7793258/replies/19761737 19763851 Ary Velstra, Expert Trainer responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-19T15:49:17Z 2018-09-19T15:49:17Z Ary Velstra, Expert Trainer http://m.getsatisfaction.com/people/3590518 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/9511666/aryfotobrabant3_medium.JPG ary_3293478 Works fine on my samsung A5 android 0 http://m.getsatisfaction.com/topics/7793258/replies/19765711 http://m.getsatisfaction.com/topics/7793258 19765711 Ary Velstra, Expert Trainer responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-09-20T13:22:49Z 2018-09-20T13:22:49Z Ary Velstra, Expert Trainer http://m.getsatisfaction.com/people/3590518 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/9511666/aryfotobrabant3_medium.JPG ary_3293478 DONOT follow the LINK in the post of EMMA SMITH. it is a SCAM and you will have to pay a lot to get rid of them<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7793258/replies/19823134 http://m.getsatisfaction.com/topics/7793258/replies/19761254 19823134 Gevorg Gevorgyan responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-10-24T17:05:32Z 2018-10-24T17:05:32Z Gevorg Gevorgyan http://m.getsatisfaction.com/people/3536286 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/8859272/371024_1040044396_1936456969_n_medium.jpg gevorggevorgyan It has been down entire past weekend, and it is down again right now. 0 http://m.getsatisfaction.com/topics/7793258/replies/19823907 http://m.getsatisfaction.com/topics/7793258/replies/19761254 19823907 David Walsh responded to "Mindjet server down? I cannot access "Mindjet Files" from iPhone" 2018-10-24T23:36:55Z 2018-10-24T23:36:55Z David Walsh http://m.getsatisfaction.com/people/6955079 https://www.gravatar.com/avatar/7366ae25c1fb9ad025d4b42d71efb2b7?d=identicon&s=55&r=PG david_walsh_6649839 Gevorg,<br /><br />I have reported the issue to our Operations team per our email exhange earlier today. I will be in touch.&nbsp;<br /><br />David&nbsp;<br />Mindjet Support 0