http://m.getsatisfaction.com/topics/7803522 Quicken 2019 after installation, it does onestep update and opens, shows the flags by the accounts but doesn’t show the transactions 2018-10-14T01:00:42Z 2018-10-11T19:52:43Z 7803522 http://m.getsatisfaction.com/topics/7803522 7803522 Quicken 2019 after installation, it does onestep update and opens, shows the flags by the accounts but doesn’t show the transactions 2018-10-14T01:00:42Z 2018-10-11T19:52:43Z Jim Smith http://m.getsatisfaction.com/people/8472473 https://www.gravatar.com/avatar/c9e09027c2eb5745c19176d4c07dba74?d=identicon&s=55&r=PG jamessmith3015 I let quicken update to Quicken Premier 2019 for windows. After update, I opened my data file and did onestep update. The flags showed up on the accounts with transactions to be entered. I tried to enter a new deposit into one account but after I hit save, it didn’t do anything and then crashed. I restarted did onestep update again and tried to go to an account. I get the header for the account and then a blank window under it where the transactions should be.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1756270/RackMultipart20181011-27053-1m0pvax-4CEFC287-F9B0-4364-89D6-51462DD68A18_inline.png?1539287530" /> problem errors_troubleshooting_non_olb errors_troubleshooting_non_olb, bank_accounts_downloading_and_categorizing, windows pending 4 6 1 comment http://m.getsatisfaction.com/topics/7803522/replies/19799884 http://m.getsatisfaction.com/topics/7803522 19799884 splasher responded to "Quicken 2019 after installation, it does onestep update and opens, shows the flags by the accounts but doesn’t show the transactions" 2018-10-11T20:03:52Z 2018-10-11T20:03:52Z splasher http://m.getsatisfaction.com/people/2941081 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11331857/2018-10-0717_50_49-Tardis_medium.png oldsplasher Not a solution, but a comment.&nbsp; In the future, you can make a screenshot using Windows Snipping Tool.&nbsp; It is in the Accessories section of the Start menu, it is a lot easier than taking a picture, transferring it to the computer to post it here. 0 http://m.getsatisfaction.com/topics/7803522/replies/19799945 http://m.getsatisfaction.com/topics/7803522 19799945 UKR responded to "Quicken 2019 after installation, it does onestep update and opens, shows the flags by the accounts but doesn’t show the transactions" 2018-10-11T20:45:43Z 2018-10-11T20:45:43Z UKR http://m.getsatisfaction.com/people/8342865 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11231531/Gartenzwerg2_medium.bmp ukr_8027544 <p alt="" name="" rel="" target="" title="" type="" value=""><b alt="" name="" rel="" target="" title="" type="" value="">1) </b>Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly.</p> <p alt="" name="" rel="" target="" title="" type="" value="">What is the exact release number for your version of Quicken?<br alt="" name="" rel="" target="" title="" type="" value="" /> If clicking on Help / About Quicken does not show one of the following you are missing required software updates and, for older versions, possibly the required Intuit ID to Quicken ID conversion:</p> <p alt="" name="" rel="" target="" title="" type="" value="">Quicken US version:</p> <p alt="" name="" rel="" target="" title="" type="" value="">- 2016 ... Release R 18.4 *, <a alt="" href="https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2017 ... Release R 17.4 *, <a alt="" href="https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2018 will be upgraded to 2019 when installing the R 14.23+ patch released 10/8/2018<br alt="" name="" rel="" target="" title="" type="" value="" /> - 2019 ... Release R 14.23 *, <a alt="" href="https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product</a></p> <p alt="" name="" rel="" target="" title="" type="" value="">Quicken Canada version:</p> <p alt="" name="" rel="" target="" title="" type="" value="">- 2016 ... Release R 7 *, <a alt="" href="https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2017 ... all users should have been updated to 2018 already<br alt="" name="" rel="" target="" title="" type="" value="" /> - 2018 ... Release R 12.8 *, <a alt="" href="https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2019 ... not yet available</p> <p alt="" name="" rel="" target="" title="" type="" value="">( * minimum required release number, may be higher, subject to change without notice)</p> <p alt="" name="" rel="" target="" title="" type="" value="">Please do this even if you are on the latest release already:<br alt="" name="" rel="" target="" title="" type="" value="" /> Locate the US or Canada <u alt="" name="" rel="" target="" title="" type="" value="">Mondo Patch</u> file applicable to your version of Quicken in the links above.<br alt="" name="" rel="" target="" title="" type="" value="" /> Download it and save it to disk. <br alt="" name="" rel="" target="" title="" type="" value="" /> Open the Downloads folder. Right-click the downloaded patch file. Click "Run as Administrator" to execute the installation program.<br alt="" name="" rel="" target="" title="" type="" value="" /> This will replace any Quicken software modules with a known consistent release level and, hopefully, eliminate any software corruption or errors during installation as a cause of this issue.</p> <p alt="" name="" rel="" target="" title="" type="" value="">Reboot Windows when done with the above.</p> <p alt="" name="" rel="" target="" title="" type="" value="">&nbsp;</p> <p alt="" name="" rel="" target="" title="" type="" value=""><b alt="" name="" rel="" target="" title="" type="" value="">2) Validate</b></p> <p alt="" name="" rel="" target="" title="" type="" value="">Validate your Quicken data file. It may have become damaged over time or if you ever had crashes, hang-ups or loops while running Quicken. Repeated crashes may eventually render a data file "broken beyond repair".</p> <p alt="" name="" rel="" target="" title="" type="" value="">Please run this procedure, skipping no steps:</p> <p alt="" name="" rel="" target="" title="" type="" value="">- Make a copy of your data file: Click File / File Operations / Copy.&nbsp; Do not change any Copy Option settings. Save file under a new name in same folder as current Quicken data file.&nbsp; (The Copy process appears to be performing a record-by-record copy of the data file and not just a simple binary image copy. This has been reported as recovering some otherwise not repairable files)<br alt="" name="" rel="" target="" title="" type="" value="" /> If Quicken reports an error creating the Copy file, skip directly to the last step.<br alt="" name="" rel="" target="" title="" type="" value="" /> - Open the copied file in Quicken.</p> <p alt="" name="" rel="" target="" title="" type="" value="">- Click File / File Operations / Validate and Repair. Click "Validate File" and "Rebuild investing lots", check to make sure the copied file is being validated. If you suspect that a damaged Quotes Price History causes your problems, also select "Delete investing price history".&nbsp; Click OK. Let it run. </p> <p alt="" name="" rel="" target="" title="" type="" value="">- Fix any errors logged as not repaired by Quicken.</p> <p alt="" name="" rel="" target="" title="" type="" value="">- Click File / File Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The next popup should show "Supervalidate" somewhere in header or text. Click "Supervalidate File", check to make sure the copied file is being validated, click OK. Let it run. It might run for a while. <br alt="" name="" rel="" target="" title="" type="" value="" /> - Again fix any errors logged as not repaired by Quicken.</p> <p alt="" name="" rel="" target="" title="" type="" value="">- Now close and restart Quicken using this new file and try your failing action again. If it works, keep using the new file and abandon the old one.</p> <p alt="" name="" rel="" target="" title="" type="" value="">- If that doesn't resolve the issue, you may have no recourse but to restore your Quicken data file from a Manual or Automatic Backup taken prior to the problem first occurring, if necessary going back to older backups until you find a file that does not exhibit these symptoms.<br alt="" name="" rel="" target="" title="" type="" value="" /> <a alt="" href="https://www.quicken.com/support/how-backup-or-restore-your-quicken-data" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/how-backup-or-restore-your-quicken-data</a></p> <br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7803522/replies/19802858 http://m.getsatisfaction.com/topics/7803522 19802858 Jack Unrau responded to "Quicken 2019 after installation, it does onestep update and opens, shows the flags by the accounts but doesn’t show the transactions" 2018-10-14T01:00:42Z 2018-10-14T01:00:42Z Jack Unrau http://m.getsatisfaction.com/people/9029912 https://www.gravatar.com/avatar/614505931eb5e08968bb22b05488b106?d=identicon&s=55&r=PG jack_unrau This may or may not be related, but after doing one step update for the first time after upgrading to 2019, my checking account's ending balance is now $2600 off.&nbsp; I have done a validate and repair.&nbsp; I also took the backup file from before the upgrade, and manually entered the transactions since then.&nbsp; The balances were correct.&nbsp; After doing one step update again (for the first time on this file since the upgrade), the exact same balance discrepancy appeared afterwards. 0