http://m.getsatisfaction.com/topics/7804195 Buzzing ION max LP 2018-10-15T19:49:58Z 2018-10-13T16:09:45Z 7804195 http://m.getsatisfaction.com/topics/7804195 7804195 Buzzing ION max LP 2018-10-15T19:49:58Z 2018-10-13T16:09:45Z danny brear http://m.getsatisfaction.com/people/5395227 https://www.gravatar.com/avatar/4e024a359f8cca23ae176ae236f39f5d?d=identicon&s=55&r=PG danny_brear Hi, <br /><br /> I have just purchased the max lp turntable and am getting an annoying buzzing as soon as the platter spins, I've tried different speaker, cables wall sockets but it's obviously a problem with the player as it also does it through the internal speakers. <br /><br /> If I touch the earth on the arm where the needle earth's the noise disappears. I'm wondering if there is anything I can check around the needle she'll etc before I return the turntable, Which i don't want to do as it's perfect for me apart from the grounding issue. <br /><br /> Cheers <br /><br /> Danny problem 1 2 1 comment http://m.getsatisfaction.com/topics/7804195/replies/19805552 http://m.getsatisfaction.com/topics/7804195 19805552 Bill R. responded to "Buzzing ION max LP" 2018-10-15T19:49:58Z 2018-10-15T19:49:58Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Danny, <br /><br /> Thanks for posting. Sorry you're having issues with your Max LP. <br /><br /> It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from: <br /><br /> • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow">ION Audio Support Page</a>. Select <b>Warranty</b> or <b>Service Inquiry</b> from the drop down menu. <br /><br /> <i>or</i> <br /><br /> • For quicker support, call your nearest <a href="http://www.ionaudio.com/support" rel="nofollow">Support Office</a> or <a href="http://www.ionaudio.com/support" rel="nofollow">International Distributor</a>. <br /><br /> <i>Make sure to reference or link this thread to help out the support team.</i> <br /><br /> I hope this helps! Let me know if you have any additional questions. 0