http://m.getsatisfaction.com/topics/7804365 American Express Canada downloads 2018-10-15T11:16:01Z 2018-10-14T01:58:25Z 7804365 http://m.getsatisfaction.com/topics/7804365 7804365 American Express Canada downloads 2018-10-15T11:16:01Z 2018-10-14T01:58:25Z Coopers http://m.getsatisfaction.com/people/9818607 https://www.gravatar.com/avatar/55afbcc7123086528025e944ec96a401?d=identicon&s=55&r=PG coopers American Express Canada's download options are xls or pdf and Direct Connect does not work.&nbsp; Has anyone had any success?<br /><br />QHB 2018 R1 BUild 27.1.1.136<br /><br />Thanks,<br />Brenda question active 10 9 1 comment http://m.getsatisfaction.com/topics/7804365/replies/19802885 http://m.getsatisfaction.com/topics/7804365 19802885 splasher responded to "American Express Canada downloads" 2018-10-14T02:11:56Z 2018-10-14T02:11:56Z splasher http://m.getsatisfaction.com/people/2941081 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11331857/2018-10-0717_50_49-Tardis_medium.png oldsplasher I would look at turning something downloaded from AmEx into a QIF file and import that.<br /><br /><a href="https://getsatisfaction.com/quickencommunity/topics/faq-how-to-import-qif-files-into-non-cash-accounts-post-q2004" rel="nofollow" target="_blank" title="Link https//getsatisfactioncom/quickencommunity/topics/faq-how-to-import-qif-files-into-non-cash-accounts-post-q2004">Edit QIF -manually</a>&nbsp;<br /><a href="https://getsatisfaction.com/quickencommunity/topics/faq-a-program-to-add-the-account-name-and-type-to-qif-files-so-that-quicken-will-import-them" rel="nofollow" target="_blank">Edit QIF - with ImportQIF</a>&nbsp; 0 http://m.getsatisfaction.com/topics/7804365/replies/19802894 http://m.getsatisfaction.com/topics/7804365 19802894 Sherlock responded to "American Express Canada downloads" 2018-10-14T02:42:00Z 2018-10-14T02:42:00Z Sherlock http://m.getsatisfaction.com/people/7179861 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875404/original_medium.gif sherlock_6874279 <i alt="" name="" rel="" target="" title="" type="" value="">American Express Canada</i> is supposed to provide support for <i alt="" name="" rel="" target="" title="" type="" value="">Web Connect.</i> &nbsp;To be able to download a QFX file, you may need to enroll in <i alt="" name="" rel="" target="" title="" type="" value="">Online Services</i> account and link the credit card account. &nbsp;If you haven't already, you may want to review:&nbsp;<a alt="" href="https://www.americanexpress.com/canada/en/Amex_eHook_LandPG.shtml" name="" rel="nofollow" target="" title="Link httpswwwamericanexpresscomcanadaenAmex_eHook_LandPGshtml" type="" value="">https://www.americanexpress.com/canada/en/Amex_eHook_LandPG.shtml</a> 0 http://m.getsatisfaction.com/topics/7804365/replies/19802910 http://m.getsatisfaction.com/topics/7804365 19802910 smayer97 (QM2007, CDN user since '92) responded to "American Express Canada downloads" 2018-10-14T03:20:40Z 2018-10-14T03:20:40Z smayer97 (QM2007, CDN user since '92) http://m.getsatisfaction.com/people/533043 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10911408/imgres-2_medium.jpg smayer97 When I go to Download Statement Data, Amex offers 5 choices - Quicken, QuickBooks, Microsoft Money, QIF and CSV. Of course the Quicken option produces a QFX file (I use it).<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />BTW, I do not know of any CDN Fi/bank that support Direct Connect. Express-Web Connect, yes.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)<br alt="" name="" rel="" target="" title="" type="" value="" /> 1 http://m.getsatisfaction.com/topics/7804365/replies/19802912 http://m.getsatisfaction.com/topics/7804365/replies/19802910 19802912 smayer97 (QM2007, CDN user since '92) responded to "American Express Canada downloads" 2018-10-14T03:22:36Z 2018-10-14T03:22:36Z smayer97 (QM2007, CDN user since '92) http://m.getsatisfaction.com/people/533043 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10911408/imgres-2_medium.jpg smayer97 BTW, are you using the US or CA version of QHB? 0 http://m.getsatisfaction.com/topics/7804365/replies/19802933 http://m.getsatisfaction.com/topics/7804365/replies/19802910 19802933 Arctic Hare (H&B 2018 Canadian) responded to "American Express Canada downloads" 2018-10-14T04:43:44Z 2018-10-14T04:43:44Z Arctic Hare (H&B 2018 Canadian) http://m.getsatisfaction.com/people/5367412 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11327344/DSC_0473_edited-1_medium.jpg arctic_hare There are NO Canadian financial institutions that support Direct Connect. 1 http://m.getsatisfaction.com/topics/7804365/replies/19802963 http://m.getsatisfaction.com/topics/7804365 19802963 Coopers responded to "American Express Canada downloads" 2018-10-14T06:10:26Z 2018-10-14T06:10:26Z Coopers http://m.getsatisfaction.com/people/9818607 https://www.gravatar.com/avatar/55afbcc7123086528025e944ec96a401?d=identicon&s=55&r=PG coopers Thanks, it is under payment as an option.<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7804365/replies/19803570 http://m.getsatisfaction.com/topics/7804365 19803570 UKR responded to "American Express Canada downloads" 2018-10-14T17:52:55Z 2018-10-14T17:52:55Z UKR http://m.getsatisfaction.com/people/8342865 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11231531/Gartenzwerg2_medium.bmp ukr_8027544 <p alt="" name="" rel="" target="" title="" type="" value="">What is the exact release number for your version of Quicken?<br alt="" name="" rel="" target="" title="" type="" value="" /> If clicking on Help / About Quicken does not show one of the following you are missing required software updates and, for older versions, possibly the required Intuit ID to Quicken ID conversion:</p> <p alt="" name="" rel="" target="" title="" type="" value="">Quicken US version:</p> <p alt="" name="" rel="" target="" title="" type="" value="">- 2016 ... Release R 18.4 *, <a alt="" href="https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2017 ... Release R 17.4 *, <a alt="" href="https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2018 will be upgraded to 2019 when installing the R 14.23+ patch released 10/8/2018<br alt="" name="" rel="" target="" title="" type="" value="" /> - 2019 ... Release R 14.23 *, <a alt="" href="https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product</a></p> <p alt="" name="" rel="" target="" title="" type="" value="">Quicken Canada version:</p> <p alt="" name="" rel="" target="" title="" type="" value="">- 2016 ... Release R 7 *, <a alt="" href="https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2017 ... all users should have been updated to 2018 already<br alt="" name="" rel="" target="" title="" type="" value="" /> - 2018 ... Release R 12.8 *, <a alt="" href="https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product" name="" rel="nofollow" target="" title="" type="" value="">https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product</a><br alt="" name="" rel="" target="" title="" type="" value="" /> - 2019 ... not yet available</p> <p alt="" name="" rel="" target="" title="" type="" value="">( * minimum required release number, may be higher, subject to change without notice)</p> <p alt="" name="" rel="" target="" title="" type="" value="">Please do this even if you are on the latest release already:<br alt="" name="" rel="" target="" title="" type="" value="" /> Locate the US or Canada Mondo Patch file applicable to your version of Quicken in the links above.<br alt="" name="" rel="" target="" title="" type="" value="" /> Download it and save it to disk. <br alt="" name="" rel="" target="" title="" type="" value="" /> Open the Downloads folder. Right-click the downloaded patch file. Click "Run as Administrator" to execute the installation program.<br alt="" name="" rel="" target="" title="" type="" value="" /> This will replace any Quicken software modules with a known consistent release level and, hopefully, eliminate any software corruption or errors during installation as a cause of this issue.</p> <p alt="" name="" rel="" target="" title="" type="" value="">Reboot Windows when done with the above.</p> <br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7804365/replies/19803732 http://m.getsatisfaction.com/topics/7804365/replies/19803570 19803732 QPW responded to "American Express Canada downloads" 2018-10-14T21:18:58Z 2018-10-14T21:18:58Z QPW http://m.getsatisfaction.com/people/8342820 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875282/original_medium.gif qpw He gave the exact version number:&nbsp;27.1.1.136<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Which makes it the first release of the "2018" Canadian.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />@<a alt="" href="https://getsatisfaction.com/quickencommunity/people/coopers" name="" rel="nofollow" target="" title="" type="" value="">Coopers</a>&nbsp;you are way behind keeping up with the latest patch release. 0 http://m.getsatisfaction.com/topics/7804365/replies/19804575 http://m.getsatisfaction.com/topics/7804365/replies/19803570 19804575 Arctic Hare (H&B 2018 Canadian) responded to "American Express Canada downloads" 2018-10-15T11:16:01Z 2018-10-15T11:16:01Z Arctic Hare (H&B 2018 Canadian) http://m.getsatisfaction.com/people/5367412 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11327344/DSC_0473_edited-1_medium.jpg arctic_hare Which begs the question, how has the OP avoided the update patches? The current version is R12.8 and the OP is running R1? 0