http://m.getsatisfaction.com/topics/7811834 Softphone needs to work with bluetooth 2018-12-07T18:32:59Z 2018-10-30T17:39:55Z 7811834 http://m.getsatisfaction.com/topics/7811834 7811834 Softphone needs to work with bluetooth 2018-12-07T18:32:59Z 2018-10-30T17:39:55Z Sylvester Leach http://m.getsatisfaction.com/people/9811005 https://www.gravatar.com/avatar/8c8e4d5a54dc63a9c5c6e92c3eea61c7?d=identicon&s=55&r=PG sylvester_leach I use a android phone and a windows computer. I ordered a blue-parrot S450-XT headset for its ability to cancel out background noise very good as our work space is quite noisy at times. The bluetooth works very good with my regular phone apps like whatsapp or google voice. RC phone app does not connect to the headset when calls come in it just picks them up with the regular phone mic and speaker even though the headset is connected. Then when making a call from desktop app using the bluetooth there is static and choppy.&nbsp;<br />The apps should be able to use any bluetooth device in my option.&nbsp; idea 2 3 4 comment http://m.getsatisfaction.com/topics/7811834/replies/19833271 http://m.getsatisfaction.com/topics/7811834 19833271 Cecile Glassy responded to "Softphone needs to work with bluetooth" 2018-10-30T17:55:25Z 2018-10-30T17:55:25Z Cecile Glassy http://m.getsatisfaction.com/people/8606805 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10970864/linkedinheadshot32ae851_medium.jpg cecileglassy 2287 USA based users, 28 different sites,&nbsp; 3800 DID lines - all Polycom VVX500 phones<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />2018-10-30&nbsp;This is a known issue and RingCentral is aware of, and working on it, as it effects many Enterprise level users.&nbsp; We are monitoring this in these Forum threads&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />&nbsp;<a alt="" href="http://ringcentraladminusersgroup.org/faq/headsets.html" name="" rel="nofollow" target="" title="Link httpringcentraladminusersgrouporgfaqheadsetshtml" type="" value="">http://ringcentraladminusersgroup.org/faq/headsets.html</a> 0 http://m.getsatisfaction.com/topics/7811834/replies/19893860 http://m.getsatisfaction.com/topics/7811834 19893860 Carl responded to "Softphone needs to work with bluetooth" 2018-12-07T18:32:59Z 2018-12-07T18:32:59Z Carl http://m.getsatisfaction.com/people/9560134 https://www.gravatar.com/avatar/22407e230d54a44992e0a596ece73ffa?d=identicon&s=55&r=PG freedman I am having the same issue.&nbsp; Contacted support and could not provide any further information.&nbsp; It is absolutely unacceptable that yet another basic feature is not supported by RingCentral.&nbsp; How can I have my office staff use this application with confidence when we cannot reliably connect any bluetooth device to your application?&nbsp; It is a month since this first post and nothing new.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0