http://m.getsatisfaction.com/topics/7814939 Safety checkmarks on emails makes headings unreadable - Stop it!! 2018-11-10T18:20:41Z 2018-11-07T15:59:07Z 7814939 http://m.getsatisfaction.com/topics/7814939 7814939 Safety checkmarks on emails makes headings unreadable - Stop it!! 2018-11-10T18:20:41Z 2018-11-07T15:59:07Z Heidi http://m.getsatisfaction.com/people/4294535 https://www.gravatar.com/avatar/06ec70b1b206940aeb5a575383ffd598?d=identicon&s=55&r=PG heidi_3996133 Relatively new check marks and green highlight on headings in emails to show links are safe makes those headlines UNREADABLE. The font is white, the shading is green and there are checkmarks in front of headlines. I can NO LONGER read the links. Please discontinue this and return to the prior black font with NO shading, checkmarks can stay as they don't inhibit the readability. Stop doing this PLEASE! I will disable TREND MICRO and use something else if not. So much of my reading ability is negatively impacted by this new feature.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1760935/RackMultipart20181107-18175-1rhdf99-crop1_inline.jpg?1541605952" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1760935/RackMultipart20181107-18175-1rhdf99-crop1_inline.jpg?1541605952" /><br alt="" name="" rel="" target="" title="" type="" value="" /> problem 6 3 1 comment http://m.getsatisfaction.com/topics/7814939/replies/19847206 http://m.getsatisfaction.com/topics/7814939 19847206 TM_Mac responded to "Safety checkmarks on emails makes headings unreadable - Stop it!!" 2018-11-08T00:16:47Z 2018-11-08T00:16:47Z TM_Mac http://m.getsatisfaction.com/people/9819256 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11335232/trend-micro-logo_crop-100761715-large_medium.jpg mark_crister_binag Hello <a href="https://console.getsatisfaction.com/manage/102939/users/4294535" rel="nofollow" target="_blank">Heidi</a>, and welcome to the community!&nbsp;<br /><br />Sorry to hear that you are having trouble with the highlight. The green shading was designed&nbsp;to make sure that customers can easily identify if&nbsp; the links are safe or dangerous.&nbsp;<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1761012/6428-12ik5hg_inline.jpg?1541634619" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1761012/6428-12ik5hg_inlinejpg1541634619" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1761013/23036-1o6tal5_inline.png?1541634701" title="Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1761013/23036-1o6tal5_inlinepng1541634701" />&nbsp;<br /><br />As you may have noticed in the first photo, the "Order Now" is also in white but the links below it is already in black. The font color is dependent on the sender's design.&nbsp;<br />&nbsp;<br />We will be filing this though as a feedback to our developers so that they can double check the feature. Thank you for understanding.<br /><br /><br />Regards,<br />Mac&nbsp; 1 http://m.getsatisfaction.com/topics/7814939/replies/19848242 http://m.getsatisfaction.com/topics/7814939 19848242 Heidi responded to "Safety checkmarks on emails makes headings unreadable - Stop it!!" 2018-11-08T16:13:16Z 2018-11-08T16:13:16Z Heidi http://m.getsatisfaction.com/people/4294535 https://www.gravatar.com/avatar/06ec70b1b206940aeb5a575383ffd598?d=identicon&s=55&r=PG heidi_3996133 Please discontinue the highlight-on-type. If you would like to leave little checkmarks in circled highlight that is fine, it doesn't inhibit what one is trying to read. At least provide us with instructions for turning this feature OFF. Thanks for submitting to your developers. I am serious about investigating other companies' safety software if you can't resolve this soon. 0 http://m.getsatisfaction.com/topics/7814939/replies/19848892 http://m.getsatisfaction.com/topics/7814939 19848892 Tom Emmelot responded to "Safety checkmarks on emails makes headings unreadable - Stop it!!" 2018-11-08T21:17:24Z 2018-11-08T21:17:24Z Tom Emmelot http://m.getsatisfaction.com/people/3296549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/8626769/TOM_medium.jpg tom_emmelot Hi <a alt="" href="https://en.community.trendmicro.com/tm_en/people/heidi_3996133" name="" rel="nofollow" target="" title="" type="" value="">Heidi</a><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />In the menu of the Trend Micro Toolbar choose the option hover with mouse and put off the other won.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Kind regards,<br alt="" name="" rel="" target="" title="" type="" value="" />Tom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7814939/replies/19850812 http://m.getsatisfaction.com/topics/7814939 19850812 Heidi responded to "Safety checkmarks on emails makes headings unreadable - Stop it!!" 2018-11-10T00:47:16Z 2018-11-10T00:47:16Z Heidi http://m.getsatisfaction.com/people/4294535 https://www.gravatar.com/avatar/06ec70b1b206940aeb5a575383ffd598?d=identicon&s=55&r=PG heidi_3996133 Tom,&nbsp; In your reply your wrote, "...choose the option hover with mouse and put off the other won." <b alt="" name="" rel="" target="" title="" type="" value="">Which option</b>? and <b alt="" name="" rel="" target="" title="" type="" value="">what does, "...put off the other won" mean?</b><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />It sounds like you are giving me instruction to turn off the highlighting??? Good! But, please respond and give me <b alt="" name="" rel="" target="" title="" type="" value="">clearer</b> instructions on how to do this - your wording is confusing. Thanks, Heidi 0 http://m.getsatisfaction.com/topics/7814939/replies/19851107 http://m.getsatisfaction.com/topics/7814939 19851107 Tom Emmelot responded to "Safety checkmarks on emails makes headings unreadable - Stop it!!" 2018-11-10T11:42:56Z 2018-11-10T11:42:56Z Tom Emmelot http://m.getsatisfaction.com/people/3296549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/8626769/TOM_medium.jpg tom_emmelot Hi <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />In the toolbar of your browser there are 2 options here mine in Dutch.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1761393/RackMultipart20181110-106357-1qt6zw4-2018-11-10_12_36_42-Postvak_IN_-_temmelot_hotmail.com_-_Mozilla_Thunderbird_inline.png?1541849997" target="" title="Image httpsd2r1vs3d9006apcloudfrontnets3_images1761393RackMultipart20181110-106357-1qt6zw4-2018-11-10_12_36_42-Postvak_IN_-_temmelot_hotmailcom_-_Mozilla_Thunderbird_inlinepng1541849997" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Put only on the won with&nbsp; " Evaluate linking by pointing with the mouse "<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Hope this helps.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Kind regards,<br alt="" name="" rel="" target="" title="" type="" value="" />Tom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7814939/replies/19851414 http://m.getsatisfaction.com/topics/7814939 19851414 Heidi responded to "Safety checkmarks on emails makes headings unreadable - Stop it!!" 2018-11-10T18:20:41Z 2018-11-10T18:20:41Z Heidi http://m.getsatisfaction.com/people/4294535 https://www.gravatar.com/avatar/06ec70b1b206940aeb5a575383ffd598?d=identicon&s=55&r=PG heidi_3996133 Tom, Great! Dank u - I followed your instruction and it now only highlights and check-marks when I roll-over with the mouse. My apology, and I extend my respect and gratitude for your knowledge and assistance. Heidi 1