http://m.getsatisfaction.com/topics/7816117 "Problem" with events since upgrading to version 18.2.4 2018-11-12T03:29:27Z 2018-11-10T07:29:14Z 7816117 http://m.getsatisfaction.com/topics/7816117 7816117 "Problem" with events since upgrading to version 18.2.4 2018-11-12T03:29:27Z 2018-11-10T07:29:14Z Joyaa Antares http://m.getsatisfaction.com/people/5979473 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481663/JoyaaNov2012Sydney_medium.jpg joyaa_antares Upgraded to 18.2.4 today and looking forward to seeing the new features.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I tried to add a patient event to a patient file.&nbsp; It's one of our own event types, "X-rays left at clinic".&nbsp; (We also have "X-rays returned to patient", etc.&nbsp; These events help us to log when x-rays come in to and leave our premises).<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I added the event, clicked "OK" in the customary manner.&nbsp; Nothing happened.&nbsp; ?<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Experimenting, it transpires that, under 18.2.4, when adding an event, the user is now obliged to type something into the large "Note" box.&nbsp; May I ask why this has changed?&nbsp; Our events are self-explanatory and often require no further comment.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I got around the issue today by entering a couple of full stops (..) into the Note box.&nbsp; Why the extra work?<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Thanks Crew.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Joyaa question complete 4 3 1 comment http://m.getsatisfaction.com/topics/7816117/replies/19852407 http://m.getsatisfaction.com/topics/7816117 19852407 Gerry responded to ""Problem" with events since upgrading to version 18.2.4" 2018-11-11T22:46:27Z 2018-11-11T22:46:27Z Gerry http://m.getsatisfaction.com/people/7412896 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10480839/IMG_2479-Version2_medium.JPG gerry_7106996 Hi Joyaa, thank you for bringing this to our attention. We will be releasing an update today which will resolve this issue.<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7816117/replies/19852427 http://m.getsatisfaction.com/topics/7816117/replies/19852407 19852427 Joyaa Antares responded to ""Problem" with events since upgrading to version 18.2.4" 2018-11-11T23:20:17Z 2018-11-11T23:20:17Z Joyaa Antares http://m.getsatisfaction.com/people/5979473 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481663/JoyaaNov2012Sydney_medium.jpg joyaa_antares Thanks Gerry.&nbsp; Will the update need to be applied to each client computer, or just the main database? 0 http://m.getsatisfaction.com/topics/7816117/replies/19852448 http://m.getsatisfaction.com/topics/7816117/replies/19852407 19852448 Gerry responded to ""Problem" with events since upgrading to version 18.2.4" 2018-11-11T23:48:37Z 2018-11-11T23:48:37Z Gerry http://m.getsatisfaction.com/people/7412896 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10480839/IMG_2479-Version2_medium.JPG gerry_7106996 Hi Joyaa, as with every upgrade it needs to be done on all machines running Front Desk, unless you're in a centralised environment such as terminal server. 0 http://m.getsatisfaction.com/topics/7816117/replies/19852632 http://m.getsatisfaction.com/topics/7816117 19852632 Timothy responded to ""Problem" with events since upgrading to version 18.2.4" 2018-11-12T03:29:27Z 2018-11-12T03:29:27Z Timothy http://m.getsatisfaction.com/people/7410868 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10481383/FullSizeRender2_medium.jpg tim_7104970 Hi Joyaa. This issue has been resolved in Front Desk 18.2.5, which is now available to download at <a href="http://www.smartsoft.com.au/support" rel="nofollow" title="Link: http://www.smartsoft.com.au/support">www.smartsoft.com.au/support</a> 0