http://m.getsatisfaction.com/topics/7816305 Light has broken on a new machine! 2018-11-13T19:01:07Z 2018-11-10T21:45:26Z 7816305 http://m.getsatisfaction.com/topics/7816305 7816305 Light has broken on a new machine! 2018-11-13T19:01:07Z 2018-11-10T21:45:26Z Jan Kutarnia http://m.getsatisfaction.com/people/9848481 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11344809/photo_medium.jpg jan_kutarnia So my ION Party Rocker PLUS is roughly 6 months old or so. Barely used it but somehow my lights have broke! <br /> The LED for now work ok and all, but the connection to the rotating swivel has broke and there is no way to reattach it. <br /> Any way to get a replacement part or anything? <br /> Only reason I bought this was because of the light :( problem active 2 2 1 comment http://m.getsatisfaction.com/topics/7816305/replies/19855685 http://m.getsatisfaction.com/topics/7816305 19855685 Bill R. responded to "Light has broken on a new machine!" 2018-11-13T18:57:03Z 2018-11-13T18:57:03Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Jan, <br /><br /> Thanks for posting. Sorry you're having issues with your Party Rocker Plus. <br /><br /> It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from: <br /><br /> • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow">ION Audio Support Page</a>. Select <b>Warranty</b> or <b>Service Inquiry</b> from the drop down menu. <br /><br /> <i>or</i> <br /><br /> • For quicker support, call your nearest <a href="http://www.ionaudio.com/support" rel="nofollow">Support Office</a> or <a href="http://www.ionaudio.com/support" rel="nofollow">International Distributor</a>. <br /><br /> <i>Make sure to reference or link this thread to help out the support team.</i> <br /><br /> I hope this helps! Let me know if you have any additional questions. 0 http://m.getsatisfaction.com/topics/7816305/replies/19855695 http://m.getsatisfaction.com/topics/7816305 19855695 Jan Kutarnia responded to "Light has broken on a new machine!" 2018-11-13T19:01:07Z 2018-11-13T19:01:07Z Jan Kutarnia http://m.getsatisfaction.com/people/9848481 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11344809/photo_medium.jpg jan_kutarnia I have opened up the speaker trying to diagnose the issue it has. <br /> There is no replacement part for it? <br /> I assume because the music box was opened screws been partially destroyed, the warranty is not valid anymore. 0