http://m.getsatisfaction.com/topics/7819392 I am having a battery issue with the ion 2018-11-19T13:53:36Z 2018-11-18T22:39:03Z 7819392 http://m.getsatisfaction.com/topics/7819392 7819392 I am having a battery issue with the ion 2018-11-19T13:53:36Z 2018-11-18T22:39:03Z Thomas H Baird IV http://m.getsatisfaction.com/people/9856744 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11347957//platform/profilepic/_medium. thomas_h_baird_iv Won’t stay on problem active 1 2 1 comment http://m.getsatisfaction.com/topics/7819392/replies/19864567 http://m.getsatisfaction.com/topics/7819392 19864567 Bill R. responded to "I am having a battery issue with the ion" 2018-11-19T13:53:36Z 2018-11-19T13:53:36Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Thomas, <br /><br /> Thanks for posting. <br /><br /> It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from: <br /><br /> • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a rel="nofollow">ION Audio Support Page</a>. Select <b>Warranty</b> or <b>Service Inquiry</b> from the drop down menu. <br /><br /> <i>or</i> <br /><br /> • For quicker support, call your nearest <a href="http://www.ionaudio.com/support" rel="nofollow">Support Office</a> or <a href="http://www.ionaudio.com/support" rel="nofollow">International Distributor</a>. <br /><br /> <i>Make sure to reference or link this thread to help out the support team.</i> <br /><br /> I hope this helps! Let me know if you have any additional questions. 0