http://m.getsatisfaction.com/topics/7821301 No audio when using OSX Mojave 2018-12-03T19:01:59Z 2018-11-23T18:37:23Z 7821301 http://m.getsatisfaction.com/topics/7821301 7821301 No audio when using OSX Mojave 2018-12-03T19:01:59Z 2018-11-23T18:37:23Z Ron Anderson http://m.getsatisfaction.com/people/9862451 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11350202/photo_medium.jpg ron_anderson_esjhy6i6gmar4 I just connected my turntable for the first time since I installed Mojave. There is no sound coming through my MacBook. Can anyone help? problem active 5 2 1 comment http://m.getsatisfaction.com/topics/7821301/replies/19874686 http://m.getsatisfaction.com/topics/7821301 19874686 Bill R. responded to "No audio when using OSX Mojave" 2018-11-26T15:16:09Z 2018-11-26T15:16:09Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Ron,<br /><br />Thanks for posting.&nbsp;<br /><br />Please make sure that you're using the&nbsp;latest version of the EZ Vinyl Tape Converter software with your turntable. First, uninstall the current version that is installed on your computer. You can then download the update by visiting <a href="http://www.ionaudio.com/ezvc" rel="nofollow" title="Link: http://www.ionaudio.com/ezvc">www.ionaudio.com/ezvc</a>.&nbsp;<br /><br />I hope this helps! 0 http://m.getsatisfaction.com/topics/7821301/replies/19874860 http://m.getsatisfaction.com/topics/7821301 19874860 Ron Anderson responded to "No audio when using OSX Mojave" 2018-11-26T16:29:15Z 2018-11-26T16:29:15Z Ron Anderson http://m.getsatisfaction.com/people/9862451 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11350202/photo_medium.jpg ron_anderson_esjhy6i6gmar4 Thanks for the tip, Bill. I already have the current version. What else can I do to troubleshoot? 0 http://m.getsatisfaction.com/topics/7821301/replies/19875404 http://m.getsatisfaction.com/topics/7821301 19875404 Bill R. responded to "No audio when using OSX Mojave" 2018-11-26T19:59:55Z 2018-11-26T19:59:55Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Check out this helpful guide below that will walk you through how to properly configure your audio settings in EZ Vinyl Tape Converter - <a href="https://www.noterepeat.com/products/ion/usb-turntables-and-cassette-players/234-ez-vinyl-tape-converter-basics" rel="nofollow">https://www.noterepeat.com/products/i...</a>. 0 http://m.getsatisfaction.com/topics/7821301/replies/19886716 http://m.getsatisfaction.com/topics/7821301 19886716 Ron Anderson responded to "No audio when using OSX Mojave" 2018-12-03T18:03:02Z 2018-12-03T18:03:02Z Ron Anderson http://m.getsatisfaction.com/people/9862451 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11350202/photo_medium.jpg ron_anderson_esjhy6i6gmar4 Thanks for your responses, Bill. Unfortunately, none of these things are working. I even tried my old MacBook and no luck. I don't think it's me. I give up. 0 http://m.getsatisfaction.com/topics/7821301/replies/19886805 http://m.getsatisfaction.com/topics/7821301 19886805 Bill R. responded to "No audio when using OSX Mojave" 2018-12-03T19:01:59Z 2018-12-03T19:01:59Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Alright, let's have you get in touch with your nearest Support Office for one-on-one assistance. Log on to <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a> to contact the Support Team. Their contact information is listed on that page. 0