http://m.getsatisfaction.com/topics/7821932 ez vinyl/tape converter not working Mac 10.14 Mojave 2019-02-01T00:38:41Z 2018-11-25T21:16:03Z 7821932 http://m.getsatisfaction.com/topics/7821932 7821932 ez vinyl/tape converter not working Mac 10.14 Mojave 2019-02-01T00:38:41Z 2018-11-25T21:16:03Z Scott Lemire http://m.getsatisfaction.com/people/9864210 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11351010/photo_medium.jpg scott_lemire Worked well before updating, now nothing. Mac can "hear" the audio but it won't play through the Ez Vinyl software for recording purposes. <br /><br /> Any ideas? problem active 9 4 1 comment http://m.getsatisfaction.com/topics/7821932/replies/19874702 http://m.getsatisfaction.com/topics/7821932 19874702 Bill R. responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2018-11-26T15:22:43Z 2018-11-26T15:22:43Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 Hi Scott,<br /><br />Thanks for posting.&nbsp;<br /><br />Please make sure that you're using the&nbsp;latest version of the EZ Vinyl Tape Converter software with your turntable. First, uninstall the current version that is installed on your computer. You can then download the update by visiting&nbsp;<a href="http://www.ionaudio.com/ezvc" rel="nofollow" target="_blank" title="Link http//wwwionaudiocom/ezvc">www.ionaudio.com/ezvc</a>.&nbsp;<br /><br />I hope this helps! 0 http://m.getsatisfaction.com/topics/7821932/replies/19875054 http://m.getsatisfaction.com/topics/7821932 19875054 Scott Lemire responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2018-11-26T17:21:36Z 2018-11-26T17:21:36Z Scott Lemire http://m.getsatisfaction.com/people/9864210 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11351010/photo_medium.jpg scott_lemire Thanks Bill, <br /><br /> Still not working, though. <br /><br /> I uninstalled and installed v11.5 and I still have the same problem. <br /><br /> Mac can "hear" it (and record) in Garageband and Audacity, but nothing with EZ Vinyl...Wish I could make it work again since it's so convenient and easy! 0 http://m.getsatisfaction.com/topics/7821932/replies/19877011 http://m.getsatisfaction.com/topics/7821932 19877011 Bill R. responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2018-11-27T16:30:35Z 2018-11-27T16:30:35Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 It sounds like you may need to configure your sound settings correctly within the EZ Vinyl Tape Converter software. Check out this helpful guide below that will walk you through how to do this - <a href="https://www.ionaudio.com/kb/ion-audio-usb-turntable-and-cassette-players-frequently-asked-questions/#Playback_and_Recording" rel="nofollow">https://www.ionaudio.com/kb/ion-audio...</a> 0 http://m.getsatisfaction.com/topics/7821932/replies/19937084 http://m.getsatisfaction.com/topics/7821932 19937084 Mark B responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2019-01-06T01:12:55Z 2019-01-06T01:12:55Z Mark B http://m.getsatisfaction.com/people/9905467 https://www.gravatar.com/avatar/6d21a3ed5b977ed67d83f912369ef7e0?d=identicon&s=55&r=PG mark_b_c5jb1xr701n74 I have the same issue. I have uninstalled the old software and installed the updated version. I have checked the sound settings and they are correct. Still not working. 0 http://m.getsatisfaction.com/topics/7821932/replies/19939126 http://m.getsatisfaction.com/topics/7821932/replies/19937084 19939126 Bill R. responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2019-01-07T13:52:33Z 2019-01-07T13:52:33Z Bill R. http://m.getsatisfaction.com/people/8209310 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10993990/download_medium.jpg bill_r_7894130 If you're still having issues after going through the setup information above, please get in touch with your nearest Support Office by visiting <a href="http://www.ionaudio.com/support" rel="nofollow">www.ionaudio.com/support</a>. 0 http://m.getsatisfaction.com/topics/7821932/replies/19985673 http://m.getsatisfaction.com/topics/7821932 19985673 Gudgie responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2019-01-31T21:47:04Z 2019-01-31T21:47:04Z Gudgie http://m.getsatisfaction.com/people/9934709 https://www.gravatar.com/avatar/951c8d0d9d1c94fd1411dcc08fd8edcb?d=identicon&s=55&r=PG gudgie I had the same issue using Mohave and EZ support helped out. This sytem preference change worked. <br /><br /> "Mac OSX 10.14 adds additional security, you will need to change some settings within your System Preferences to allow the Microphone to send audio into your program. Please follow the path below: <br /><br /> System Preferences -> Security & Privacy -> Privacy -> Microphone -> EZCAP -> (enabled)" <br /><br /> troubleshooting guide for Mac - <a href="http://www.ionaudio.com/kb/ion-ez-vinyl-tape-converter-macos-walkthrough-and-troubleshooting/" rel="nofollow">www.ionaudio.com/kb/ion-ez-vinyl-tape...</a> 1 http://m.getsatisfaction.com/topics/7821932/replies/19985686 http://m.getsatisfaction.com/topics/7821932/replies/19937084 19985686 Gudgie responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2019-01-31T21:52:03Z 2019-01-31T21:52:03Z Gudgie http://m.getsatisfaction.com/people/9934709 https://www.gravatar.com/avatar/951c8d0d9d1c94fd1411dcc08fd8edcb?d=identicon&s=55&r=PG gudgie This worked for me. <br /> "Mac OSX 10.14 adds additional security, you will need to change some settings within your System Preferences to allow the Microphone to send audio into your program. Please follow the path below: <br /><br /> System Preferences -> Security & Privacy -> Privacy -> Microphone -> EZCAP -> (enabled)" 0 http://m.getsatisfaction.com/topics/7821932/replies/19985689 http://m.getsatisfaction.com/topics/7821932/replies/19875054 19985689 Gudgie responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2019-01-31T21:53:06Z 2019-01-31T21:53:06Z Gudgie http://m.getsatisfaction.com/people/9934709 https://www.gravatar.com/avatar/951c8d0d9d1c94fd1411dcc08fd8edcb?d=identicon&s=55&r=PG gudgie "Mac OSX 10.14 adds additional security, you will need to change some settings within your System Preferences to allow the Microphone to send audio into your program. Please follow the path below: <br /><br /> System Preferences -> Security & Privacy -> Privacy -> Microphone -> EZCAP -> (enabled)" 0 http://m.getsatisfaction.com/topics/7821932/replies/19985931 http://m.getsatisfaction.com/topics/7821932/replies/19875054 19985931 Scott Lemire responded to "ez vinyl/tape converter not working Mac 10.14 Mojave" 2019-02-01T00:38:41Z 2019-02-01T00:38:41Z Scott Lemire http://m.getsatisfaction.com/people/9864210 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11351010/photo_medium.jpg scott_lemire Great! Good work Gudgie! 0