http://m.getsatisfaction.com/topics/7825151 Confused about the differences between your products. 2018-12-06T04:29:16Z 2018-12-03T15:30:19Z 7825151 http://m.getsatisfaction.com/topics/7825151 7825151 Confused about the differences between your products. 2018-12-06T04:29:16Z 2018-12-03T15:30:19Z joesentme http://m.getsatisfaction.com/people/9872574 https://www.gravatar.com/avatar/6299526fa1adef4fc6d4ebcaf4d84e3a?d=identicon&s=55&r=PG joesentme I am running Windows10 and TrendMicro Antivirus+ (Version 15.0). I don't see my software listed on your website as a product. Is&nbsp;Antivirus + Security the same product that I have?<br /><br />I'd also like to know if the software installed on my computer will protect from viruses, malware and ransomware. <br />It's a bit confusing trying to figure out what your products do and if I need to buy several to fully cover me, of if there's one product that "does it all" for the home user.<br />Thanks question 3_replied 3_replied, 1_case_ts complete 5 4 1 comment http://m.getsatisfaction.com/topics/7825151/replies/19886439 http://m.getsatisfaction.com/topics/7825151 19886439 TM_Mac responded to "Confused about the differences between your products." 2018-12-03T15:53:50Z 2018-12-03T15:53:50Z TM_Mac http://m.getsatisfaction.com/people/9819256 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11335232/trend-micro-logo_crop-100761715-large_medium.jpg mark_crister_binag Hello <a href="https://console.getsatisfaction.com/manage/102939/users/9872574" rel="nofollow">joesentme</a>,&nbsp;<br /><br />For the feature comparison between our products, you may refer to this link:&nbsp;<a href="https://esupport.trendmicro.com/en-us/home/pages/technical-support/1111694.aspx?cm_mmc=Community-_-SCSPost-_-AllProducts-_-All" rel="nofollow" title="Link: https://esupport.trendmicro.com/en-us/home/pages/technical-support/1111694.aspx?cm_mmc=Community-_-SCSPost-_-AllProducts-_-All">Trend Micro Security software feature comparison</a><br /><br />Hope this helps.<br /><br /><br />Regards,&nbsp;<br />Mac 3 http://m.getsatisfaction.com/topics/7825151/replies/19888364 http://m.getsatisfaction.com/topics/7825151/replies/19886439 19888364 SEAMANALAN responded to "Confused about the differences between your products." 2018-12-04T15:59:12Z 2018-12-04T15:59:12Z SEAMANALAN http://m.getsatisfaction.com/people/9360878 https://www.gravatar.com/avatar/27d22c46a6d4d9f36970f6cf810bdd2f?d=identicon&s=55&r=PG seamanalan I'm with you.&nbsp; Everyone buys antivirus software for the same reason, &amp; I see no reason for so many "products" with Trend. 0 http://m.getsatisfaction.com/topics/7825151/replies/19889466 http://m.getsatisfaction.com/topics/7825151/replies/19886439 19889466 TM_Pat responded to "Confused about the differences between your products." 2018-12-05T04:08:55Z 2018-12-05T04:08:55Z TM_Pat http://m.getsatisfaction.com/people/8988518 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11035374/%7B9DF116F3-55AF-41AC-BCC2-D1ECE6D2CECB%7D_medium.png mapatricia_castro Hi&nbsp;<a href="https://console.getsatisfaction.com/manage/102939/users/9360878" rel="nofollow" target="_blank" title="Link: https://console.getsatisfaction.com/manage/102939/users/9360878">SEAMANALAN</a>,<br /><br />I get your point, it's like, it functions the same why make different versions of it? Main reason for that is the numbers of devices that one subscription can cover. Let's say Trend Micro Antivirus Plus Security - this product can only protect 1 computer. The other one, Trend Micro Internet Security can protect 3 computers. Lastly, the Trend Micro Maximum Security can cover either 5 or 10 devices (depending on the subscription) including Android, iOS, Windows and Mac.<br /><br />The reason it was put that way because not all users would want to have Maximum Security when they only have 1 computer to protect.<br /><br />I hope this answers your question.<br /><br />Regards,<br />Pat 0 http://m.getsatisfaction.com/topics/7825151/replies/19890405 http://m.getsatisfaction.com/topics/7825151/replies/19886439 19890405 SEAMANALAN responded to "Confused about the differences between your products." 2018-12-05T18:44:51Z 2018-12-05T18:44:51Z SEAMANALAN http://m.getsatisfaction.com/people/9360878 https://www.gravatar.com/avatar/27d22c46a6d4d9f36970f6cf810bdd2f?d=identicon&s=55&r=PG seamanalan ThANKS , pat---but that does not explain why you sell so many products as though they are completely different.&nbsp; I think that in the real world, everyone wants something that simply keeps bad stuff off their computer. Better to advertise: TREND ANTIVIRUS, BEST IN THE BUSINESS.&nbsp; $... FOR ONE COMPUTER, $...FOR EACH ADDITIONAL COMPUTER.&nbsp; 0 http://m.getsatisfaction.com/topics/7825151/replies/19891271 http://m.getsatisfaction.com/topics/7825151/replies/19886439 19891271 TM_Pat responded to "Confused about the differences between your products." 2018-12-06T04:29:16Z 2018-12-06T04:29:16Z TM_Pat http://m.getsatisfaction.com/people/8988518 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11035374/%7B9DF116F3-55AF-41AC-BCC2-D1ECE6D2CECB%7D_medium.png mapatricia_castro Hi&nbsp;<a href="https://console.getsatisfaction.com/manage/102939/users/9360878" rel="nofollow" target="_blank">SEAMANALAN</a>,<br /><br />I think the best answer to your question is not all users has the same needs. You have different security needs than me and to all other. As a security company, we studied what the people may need for their security, hence we created different products for all of our customers.<br /><br />Have a great day.<br /><br />Regards,<br />Pat 1