http://m.getsatisfaction.com/topics/7826265 Problem of Exception list 2018-12-06T13:20:24Z 2018-12-06T04:01:44Z 7826265 http://m.getsatisfaction.com/topics/7826265 7826265 Problem of Exception list 2018-12-06T13:20:24Z 2018-12-06T04:01:44Z uatumen http://m.getsatisfaction.com/people/9875617 https://www.gravatar.com/avatar/a53f272409cc59196cdf841d38384729?d=identicon&s=55&r=PG uatumen Hi, I have added Kmsemulator.exe in my an Exception list but every day my Trend micro remove it and every day I am restoring its original place&nbsp;(C:Windows) manually and&nbsp; I fed up this situation. Please help me. problem 3_wait_for_customer 3_wait_for_customer, 3_replied, 1_case_ts pending 2 3 1 comment http://m.getsatisfaction.com/topics/7826265/replies/19891326 http://m.getsatisfaction.com/topics/7826265 19891326 TM_Pat responded to "Problem of Exception list" 2018-12-06T05:26:22Z 2018-12-06T05:26:22Z TM_Pat http://m.getsatisfaction.com/people/8988518 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11035374/%7B9DF116F3-55AF-41AC-BCC2-D1ECE6D2CECB%7D_medium.png mapatricia_castro Hello&nbsp;<a href="https://console.getsatisfaction.com/manage/102939/users/9875617" rel="nofollow">uatumen</a>,<br /><br />We're sorry to hear of your experience.<br /><br />We can try to add&nbsp;Kmsemulator.exe into Trend Micro Secuirty's whitelist. Here's how:&nbsp;<b><a href="https://esupport.trendmicro.com/en-us/home/pages/technical-support/antivirus-plus-security/1104509.aspx?cm_mmc=Community-_-SCSPost-_-AllProducts-_-All" rel="nofollow" title="Link: https://esupport.trendmicro.com/en-us/home/pages/technical-support/antivirus-plus-security/1104509.aspx?cm_mmc=Community-_-SCSPost-_-AllProducts-_-All">Trend Micro Security keeps detecting files or programs that are already added to the Exception List</a><br /></b><br />Please let us know if this solution will work for you.<br /><br />Regards,<br />Pat 1 http://m.getsatisfaction.com/topics/7826265/replies/19891664 http://m.getsatisfaction.com/topics/7826265 19891664 Tom Emmelot responded to "Problem of Exception list" 2018-12-06T13:20:24Z 2018-12-06T13:20:24Z Tom Emmelot http://m.getsatisfaction.com/people/3296549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/8626769/TOM_medium.jpg tom_emmelot Hi <a alt="" href="https://en.community.trendmicro.com/tm_en/people/uatumen" name="" rel="nofollow" target="" title="" type="" value="">uatumen</a><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />The reason it wont stick in the Exception list is it is a MS or MS office hacktool!!<br alt="" name="" rel="" target="" title="" type="" value="" />By putting it in the TM white-list the trouble with that should be over!<br alt="" name="" rel="" target="" title="" type="" value="" />If you dont use it for that purpose, it is a virus!!!<br alt="" name="" rel="" target="" title="" type="" value="" />This happens a lot with second hand laptops full with nice software and after a while some things wont work anymore because the hacktool is deleted by a AV program, also by Windows defender!<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Kind regards,<br alt="" name="" rel="" target="" title="" type="" value="" />Tom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0