http://m.getsatisfaction.com/topics/7826454 How do I stop OSU from trying to link to billers? 2018-12-09T01:36:51Z 2018-12-06T15:53:25Z 7826454 http://m.getsatisfaction.com/topics/7826454 7826454 How do I stop OSU from trying to link to billers? 2018-12-09T01:36:51Z 2018-12-06T15:53:25Z Boatnmaniac http://m.getsatisfaction.com/people/8397450 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875306/original_medium.png boatnmaniac I upgraded from Quicken Premier 2016 to Quicken Premier 2019 (ver. R15.18) yesterday and associated 3 Quicken files to my Quicken ID.&nbsp; I am using Windows 10.&nbsp; <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />OSU for one of these three accounts keeps trying to link to Billers and the OSU summary report shows an error for this, probably because I don't have any Billers linked.&nbsp; How do I get OSU to stop trying to link to Billers?&nbsp; <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />FYI - OSU does not try to link to Billers in the other two accounts.&nbsp; At this time I am not interested in linking to any of my FI's.<br alt="" name="" rel="" target="" title="" type="" value="" /> question paying_bills paying_bills, errors_troubleshooting_non_olb, windows complete 5 3 1 comment http://m.getsatisfaction.com/topics/7826454/replies/19895122 http://m.getsatisfaction.com/topics/7826454 19895122 Quicken Tyka responded to "How do I stop OSU from trying to link to billers?" 2018-12-08T18:41:58Z 2018-12-08T18:41:58Z Quicken Tyka http://m.getsatisfaction.com/people/8730399 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11196099/tyka_medium.jpg tyka_rose_snyder Hey Boatmaniac,&nbsp;<br /><br />Sorry, you're experiencing this difficulty.<br /><br />Under the Bills and Income screen, do you have any online bills added?<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766179/15138-1h6wxs3_inline.PNG?1544294433" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766179/15138-1h6wxs3_inline.PNG?1544294433" /><br /><br />Do you have an option to uncheck 'Update Bills' in the OSU screen?<br /><br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766181/15138-1qaoahc_inline.PNG?1544294447" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766181/15138-1qaoahc_inline.PNG?1544294447" /><br /><br />Let me know!<br /><br />-Quicken Tyka 1 http://m.getsatisfaction.com/topics/7826454/replies/19895163 http://m.getsatisfaction.com/topics/7826454 19895163 Boatnmaniac responded to "How do I stop OSU from trying to link to billers?" 2018-12-08T19:29:31Z 2018-12-08T19:29:31Z Boatnmaniac http://m.getsatisfaction.com/people/8397450 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875306/original_medium.png boatnmaniac Hi, Tyka.&nbsp; Thanks for getting back to me.&nbsp; No, I have no Online Bills added.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766195/RackMultipart20181208-25320-13qgoya-Online_Bills_inline.PNG?1544296608" target="" title="Image httpsd2r1vs3d9006apcloudfrontnets3_images1766195RackMultipart20181208-25320-13qgoya-Online_Bills_inlinePNG1544296608" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />And, no, there is no box to check/uncheck for Update Bills in my OSU Settings.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766196/RackMultipart20181208-97414-5jsh54-OSU_Settings_inline.PNG?1544296813" target="" title="Image httpsd2r1vs3d9006apcloudfrontnets3_images1766196RackMultipart20181208-97414-5jsh54-OSU_Settings_inlinePNG1544296813" type="" value="" /> <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />This is the OSU Summary I get everytime I run OSU.&nbsp; See the bottom line.&nbsp; When I click on the "Bills" link in that bottom line it simply takes me to the standard default Bills screen showing all the normal entries.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><img alt="" name="" rel="" src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766197/RackMultipart20181208-54276-1cxxnkt-OSU_Summary_inline.PNG?1544296880" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />BTW, I have 3 different Quicken files and this is the only file in which I am seeing this issue.&nbsp; It's not really a problem but I have a bit of OCD so it just bugs me.&nbsp; :-)<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Any suggestions you might have to help me fix this would be appreciated.<br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7826454/replies/19895377 http://m.getsatisfaction.com/topics/7826454/replies/19895163 19895377 QPW responded to "How do I stop OSU from trying to link to billers?" 2018-12-08T23:51:41Z 2018-12-08T23:51:41Z QPW http://m.getsatisfaction.com/people/8342820 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875282/original_medium.gif qpw Try selecting "Show just the last update"<br /><br />It could be a "hang over error" from when you did try Online Bills.<br /><br />That error use to come up all the time even when there were no errors with the bills.<br /><br />And I suppose that it might have even shown up even if a person never used Online Bills. 1 http://m.getsatisfaction.com/topics/7826454/replies/19895383 http://m.getsatisfaction.com/topics/7826454/replies/19895163 19895383 QPW responded to "How do I stop OSU from trying to link to billers?" 2018-12-08T23:56:58Z 2018-12-08T23:56:58Z QPW http://m.getsatisfaction.com/people/8342820 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875282/original_medium.gif qpw I have always had that selected since it became available so out of curiosity I just tried toggling it off.<br /><br />With it on:<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766214/RackMultipart20181208-120987-xr4ydv-Before_inline.PNG?1544313249" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766214/RackMultipart20181208-120987-xr4ydv-Before_inline.PNG?1544313249" /><br />Off:<br /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766215/RackMultipart20181208-61729-1mwibz1-After_inline.PNG?1544313297" title="Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766215/RackMultipart20181208-61729-1mwibz1-After_inline.PNG?1544313297" /><br /><br />What I noticed, and see it in yours if the reporting on Quicken Cloud sync, that I have never used.<br /><br />So basically with that selection off, you are going to be "bothered" by the last status of "everything" no matter how long ago that status was reported. 2 http://m.getsatisfaction.com/topics/7826454/replies/19895440 http://m.getsatisfaction.com/topics/7826454/replies/19895163 19895440 Boatnmaniac responded to "How do I stop OSU from trying to link to billers?" 2018-12-09T01:36:51Z 2018-12-09T01:36:51Z Boatnmaniac http://m.getsatisfaction.com/people/8397450 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/10875306/original_medium.png boatnmaniac Perfect!&nbsp; Checking that box is what I'd missed doing in this file.&nbsp; I checked it and this issue went away.&nbsp; <br /><br />In my other 2 files I'd previously checked it which is why I didn't see the problem there.&nbsp; When I unchecked the box in these files the same issue showed up.<br /><br />BTW, I've never used Online Bills which is why it confused me.<br /><br />I think we can call this issue resolved.&nbsp; Thanks so much for your help! 1