http://m.getsatisfaction.com/topics/7826736 Adjustment note allocation 2018-12-07T09:37:01Z 2018-12-07T03:43:59Z 7826736 http://m.getsatisfaction.com/topics/7826736 7826736 Adjustment note allocation 2018-12-07T09:37:01Z 2018-12-07T03:43:59Z Cassie http://m.getsatisfaction.com/people/9876799 https://www.gravatar.com/avatar/34aa5970e47f2ac65fd302a506311748?d=identicon&s=55&r=PG cassie_309dvj1uqzih1 Hi, I have a customer that had a credit note issued in 2016 for $4,108.50. This credit has now been applied to various invoices totalling $4,163.54. How is it possible to apply more than the original credit was for? I am on Reckon Account Premier Edition 2017<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> problem 1 4 1 comment http://m.getsatisfaction.com/topics/7826736/replies/19893155 http://m.getsatisfaction.com/topics/7826736 19893155 Acctd 4 (Shaz) (Reckon Accredited Bookkeeper/Regd BAS Agent) responded to "Adjustment note allocation" 2018-12-07T09:37:01Z 2018-12-07T09:37:01Z Acctd 4 (Shaz) (Reckon Accredited Bookkeeper/Regd BAS Agent) http://m.getsatisfaction.com/people/4372472 https://graph.facebook.com/564477472/picture?type=normal acctd_4 Hi Cassie<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Have a look at the History on the Credit Note to determine its allocation.&nbsp; It may be that a payment was partially allocated against the remaining balance ? 0