http://m.getsatisfaction.com/topics/7827016 Downloadable File for the Full Account Details and Call Routing 2018-12-07T19:46:25Z 2018-12-07T19:46:25Z 7827016 http://m.getsatisfaction.com/topics/7827016 7827016 Downloadable File for the Full Account Details and Call Routing 2018-12-07T19:46:25Z 2018-12-07T19:46:25Z Melvin Vidallo http://m.getsatisfaction.com/people/8282576 https://www.gravatar.com/avatar/c50dc70ff5e837ec9579f98ac958e7bf?d=identicon&s=55&r=PG ringcentral_meetting Account type :&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />- US<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />A brief description of the business:<br alt="" name="" rel="" target="" title="" type="" value="" />- Banking and Finance<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />A high level description of the product or feature being requested:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />- A capability to download a complete document ion on how each numbers from the account route the call to a call group and how call group offer the call to each member of the group<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />A typical use case scenario explaining how your business would use the feature:<br alt="" name="" rel="" target="" title="" type="" value="" />- The account had more the 400 numbers and each numbers are assigned to a call group which forwards the call to each member<br alt="" name="" rel="" target="" title="" type="" value="" />- Copying the whole settings from the account and understanding the whole call flow will take time to get the details of it<br alt="" name="" rel="" target="" title="" type="" value="" />- Administrator needs to login to each number and track the forwarding number of each member<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Benefit of such feature:<br alt="" name="" rel="" target="" title="" type="" value="" />- Having a capability to download a complete list of account call flow will minimize the time and effort of locating/tracking how the calls are being handled once some reach out to each number<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Number of Users and/or Digital Lines:<br alt="" name="" rel="" target="" title="" type="" value="" />- Total Number of Users: 541<br alt="" name="" rel="" target="" title="" type="" value="" />- Total Number of DID: 467<br alt="" name="" rel="" target="" title="" type="" value="" /> idea 0 1 1 create