http://m.getsatisfaction.com/topics/7827235 Antivirus locks the system for minutes 2018-12-13T23:44:02Z 2018-12-08T14:35:55Z 7827235 http://m.getsatisfaction.com/topics/7827235 7827235 Antivirus locks the system for minutes 2018-12-13T23:44:02Z 2018-12-08T14:35:55Z SuperMatico http://m.getsatisfaction.com/people/9781229 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11352687/Logo-PC_medium.jpg aztunac Hello,<br alt="" name="" rel="" target="" title="" type="" value="" />since I bought this software, first the version 12 and now with the 15 one, everytime I have to move files from my PC to the USB pendrive or just delete something on the pendrive, it takes minutes, even if the file involved is just 3Mb with digital signature from the vendor<br /><br alt="" name="" rel="" target="" title="" type="" value="" />Everytime the windows 10 circle appear replacing the cursor and starts to rotate, and rotate, and rotate....<br /><br alt="" name="" rel="" target="" title="" type="" value="" />The only way to make everything smart and easy is to disable the real time protection, then, after the completition of my stuff, re-enable it<br /><br alt="" name="" rel="" target="" title="" type="" value="" />Is there a way to make this software a little bit more smart and quick with original software coming from trusted vendors or I have to do extra work everytime?<br alt="" name="" rel="" target="" title="" type="" value="" />Between Not working Exclusion list and Real time protection this Antivirus is becoming very very boring<br alt="" name="" rel="" target="" title="" type="" value="" /><br />The only good job it's doing is to convince me, always a little bit more and very quickly, to NEVER renew it and change brand, surely smarter<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />It is absolutely frustrating to have a good system like my one seeing become a system working like if it were with an Atom CPU with 1Gb of RAM DDR 2 400MHz, with an HDD 5400rpm and windows XP, with many thanks to your Antivirus software<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />My System:<br alt="" name="" rel="" target="" title="" type="" value="" /><i alt="" name="" rel="" target="" title="" type="" value="">Win 10 Pro x64 (1809)</i><br alt="" name="" rel="" target="" title="" type="" value="" /><i alt="" name="" rel="" target="" title="" type="" value="">MoBo ASUS Prime Z270-A </i><br alt="" name="" rel="" target="" title="" type="" value="" /><i alt="" name="" rel="" target="" title="" type="" value="">CPU INTEL i5-7600K </i><br alt="" name="" rel="" target="" title="" type="" value="" /><i alt="" name="" rel="" target="" title="" type="" value="">RAM 16Gb RAM GSKILL TRIDENT X DDR4 @ 3600 MHz </i><br alt="" name="" rel="" target="" title="" type="" value="" /><i alt="" name="" rel="" target="" title="" type="" value="">VGA GIGABYTE AORUS GTX1080 8Gb </i><br alt="" name="" rel="" target="" title="" type="" value="" /><i alt="" name="" rel="" target="" title="" type="" value="">Storage: SSD SAMSUNG 960 EVO M.2 256Gb PCI Exp x4 + 3 HDDs x 15,2 Tb (7200 rpm)</i><br alt="" name="" rel="" target="" title="" type="" value="" /> problem 3_wait_for_customer 3_wait_for_customer, 3_replied, 1_case_ts 5 3 1 comment http://m.getsatisfaction.com/topics/7827235/replies/19895182 http://m.getsatisfaction.com/topics/7827235 19895182 Tom Emmelot responded to "Antivirus locks the system for minutes" 2018-12-08T19:56:31Z 2018-12-08T19:56:31Z Tom Emmelot http://m.getsatisfaction.com/people/3296549 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/8626769/TOM_medium.jpg tom_emmelot Hi <a alt="" href="https://en.community.trendmicro.com/tm_en/people/aztunac" name="" rel="nofollow" target="" title="" type="" value="">SuperMatico</a><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Did you had contact about your other problem?<br alt="" name="" rel="" target="" title="" type="" value="" />I think you have folder Shield on and automatic USB protection to?<br alt="" name="" rel="" target="" title="" type="" value="" />Put automatic usb protection off and see that helps.<br alt="" name="" rel="" target="" title="" type="" value="" />Here from you.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Kind regards,<br alt="" name="" rel="" target="" title="" type="" value="" />Tom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 2 http://m.getsatisfaction.com/topics/7827235/replies/19895910 http://m.getsatisfaction.com/topics/7827235 19895910 SuperMatico responded to "Antivirus locks the system for minutes" 2018-12-09T17:32:14Z 2018-12-09T17:32:14Z SuperMatico http://m.getsatisfaction.com/people/9781229 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11352687/Logo-PC_medium.jpg aztunac Thanks Tom, I'll give a try<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />About my previous problem, I'll wait a software update with a fix, I don't need to be contacted about that. Thanks<br alt="" name="" rel="" target="" title="" type="" value="" /> 2 http://m.getsatisfaction.com/topics/7827235/replies/19896279 http://m.getsatisfaction.com/topics/7827235 19896279 TM_X responded to "Antivirus locks the system for minutes" 2018-12-09T22:45:24Z 2018-12-09T22:45:24Z TM_X http://m.getsatisfaction.com/people/9489150 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11213664/download_medium.png josephine_hipolito Hi&nbsp;<a href="https://console.getsatisfaction.com/manage/102939/users/9781229" rel="nofollow" target="_blank">SuperMatico</a>,&nbsp;<br /><br />Tom is correct -- Folder Shield may be causing the slowdown. Since this feature prevents or limits the activity on the protected files, copying and transferring files from and to the drive may experience some slowdown. Example of this activity is overwriting of existing files.&nbsp;<br /><br />^X 1 http://m.getsatisfaction.com/topics/7827235/replies/19901025 http://m.getsatisfaction.com/topics/7827235 19901025 SuperMatico responded to "Antivirus locks the system for minutes" 2018-12-12T15:16:40Z 2018-12-12T15:16:40Z SuperMatico http://m.getsatisfaction.com/people/9781229 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11352687/Logo-PC_medium.jpg aztunac That's right, disabling USB folder shield I still have to wait but a lot of time less than before, situation close to be acceptable<br alt="" name="" rel="" target="" title="" type="" value="" />Thanks a lot!<br alt="" name="" rel="" target="" title="" type="" value="" /> 1 http://m.getsatisfaction.com/topics/7827235/replies/19904193 http://m.getsatisfaction.com/topics/7827235 19904193 TM_X responded to "Antivirus locks the system for minutes" 2018-12-13T23:44:02Z 2018-12-13T23:44:02Z TM_X http://m.getsatisfaction.com/people/9489150 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11213664/download_medium.png josephine_hipolito No worries, it's our pleasure! :) I look forward to seeing more of you here. Hoping you can share solutions with other users as well.&nbsp;<br /><br />^X 0