http://m.getsatisfaction.com/topics/7827429 Lightroom Classic: Chokes on importing videos of less than about 2 seconds 2018-12-15T05:19:51Z 2018-12-09T02:50:56Z 7827429 http://m.getsatisfaction.com/topics/7827429 7827429 Lightroom Classic: Chokes on importing videos of less than about 2 seconds 2018-12-15T05:19:51Z 2018-12-09T02:50:56Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell I'm having many, many problems with video importing, but I managed to nail down one particular problem to something trivially reproducible: very short (less than 2 seconds) mp4 videos, of the sort produced by an Android phone when a toddler hammers on the video button (ask me how I know!) reliably cause the import to hang.<br /><br />If I try to delete it, I'm told the action can't be completed because the file is open in dynamiclinkmediaserver.exe<br /><br />Continuing/retrying requires killing said executable, or rebooting. problem 11 4 1 comment http://m.getsatisfaction.com/topics/7827429/replies/19897195 http://m.getsatisfaction.com/topics/7827429 19897195 Rikk Flohr responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-10T16:03:54Z 2018-12-10T16:03:54Z Rikk Flohr http://m.getsatisfaction.com/people/6807794 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11357170/AdobePrimaryHeadshot_medium.jpg rikk_flohr_6502697 Greetings robinleepowell,<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I just tested with Lightroom Classic CC 8.0 and a Galaxy Note 8. LIghtroom connected via USB-C cable. I am able to import small (1-second) videos shot on this device with no issues.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Are you Mac or Windows? Which version?<br alt="" name="" rel="" target="" title="" type="" value="" />Can you go to Help&gt;System Info... and get us your installed LIghtroom Version also? 0 http://m.getsatisfaction.com/topics/7827429/replies/19898175 http://m.getsatisfaction.com/topics/7827429 19898175 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T01:27:57Z 2018-12-11T01:27:57Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell OK, so here's a zip file:<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><a alt="" href="http://users.teddyb.org/~rlpowell/media/public/problem_lr_videos.zip" name="" rel="nofollow" target="" title="Link httpusersteddyborgrlpowellmediapublicproblem_lr_videoszip" type="" value="">http://users.teddyb.org/~rlpowell/media/public/problem_lr_videos.zip</a><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />with several directories in it.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Clicking on any of these directories at all in Import for me causes all video operations to lock, including playback, and can only be fixed by rebooting or by stopping lightroom and killing Adobe Dynamic Link Manager and dynamiclinkmediaserver.exe (although usually I just kill the whole process group while lightroom is still running).<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Just FYI, this barely scratches the surface of the problems I had with video import; this is just the only case I could *reliably* reproduce.&nbsp; The dynamic link system hangs at the drop of a hat, and never comes back; it's pretty terrible.&nbsp; I wrote up everything I had to do to import my collection at&nbsp;<a alt="" href="http://rlpowell.name/computing/windows/lightroom_video_import.html" name="" rel="nofollow" target="" title="" type="" value="">http://rlpowell.name/computing/windows/lightroom_video_import.html</a> 0 http://m.getsatisfaction.com/topics/7827429/replies/19898200 http://m.getsatisfaction.com/topics/7827429 19898200 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T01:47:50Z 2018-12-11T01:47:50Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell Oh, sorry, you asked for system info!<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Huh, usually I'm smart enough to say what OS I'm on -_- ; sorry about that.&nbsp; Windows 10 Pro for Workstations, 64-bit.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />System info:<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Lightroom Classic version: 8.0 [ 1193777 ]<br alt="" name="" rel="" target="" title="" type="" value="" />License: Creative Cloud<br alt="" name="" rel="" target="" title="" type="" value="" />Language setting: en<br alt="" name="" rel="" target="" title="" type="" value="" />Operating system: Windows 10<br alt="" name="" rel="" target="" title="" type="" value="" />Version: 10.0.17134<br alt="" name="" rel="" target="" title="" type="" value="" />Application architecture: x64<br alt="" name="" rel="" target="" title="" type="" value="" />System architecture: x64<br alt="" name="" rel="" target="" title="" type="" value="" />Logical processor count: 8<br alt="" name="" rel="" target="" title="" type="" value="" />Processor speed: 3.0 GHz<br alt="" name="" rel="" target="" title="" type="" value="" />Built-in memory: 16190.1 MB<br alt="" name="" rel="" target="" title="" type="" value="" />Real memory available to Lightroom: 16190.1 MB<br alt="" name="" rel="" target="" title="" type="" value="" />Real memory used by Lightroom: 577.9 MB (3.5%)<br alt="" name="" rel="" target="" title="" type="" value="" />Virtual memory used by Lightroom: 643.0 MB<br alt="" name="" rel="" target="" title="" type="" value="" />GDI objects count: 637<br alt="" name="" rel="" target="" title="" type="" value="" />USER objects count: 2079<br alt="" name="" rel="" target="" title="" type="" value="" />Process handles count: 1684<br alt="" name="" rel="" target="" title="" type="" value="" />Memory cache size: 107.9MB<br alt="" name="" rel="" target="" title="" type="" value="" />Internal Camera Raw revision: 61<br alt="" name="" rel="" target="" title="" type="" value="" />Maximum thread count used by Camera Raw: 5<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw SIMD optimization: SSE2,AVX,AVX2<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw virtual memory: 25MB / 8095MB (0%)<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw real memory: 25MB / 16190MB (0%)<br alt="" name="" rel="" target="" title="" type="" value="" />System DPI setting: 96 DPI<br alt="" name="" rel="" target="" title="" type="" value="" />Desktop composition enabled: Yes<br alt="" name="" rel="" target="" title="" type="" value="" />Displays: 1) 1920x1080<br alt="" name="" rel="" target="" title="" type="" value="" />Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Graphics Processor Info:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />DirectX: NVIDIA Quadro P4000 (24.21.13.9827)<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC<br alt="" name="" rel="" target="" title="" type="" value="" />Library Path: C:\Users\rlpowell\Pictures\Lightroom\Lightroom Catalog.lrcat<br alt="" name="" rel="" target="" title="" type="" value="" />Settings Folder: C:\Users\rlpowell\AppData\Roaming\Adobe\Lightroom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Installed Plugins:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />1) AdobeStock<br alt="" name="" rel="" target="" title="" type="" value="" />2) Canon Tether Plugin<br alt="" name="" rel="" target="" title="" type="" value="" />3) Facebook<br alt="" name="" rel="" target="" title="" type="" value="" />4) Flickr<br alt="" name="" rel="" target="" title="" type="" value="" />5) jf Zenfolio<br alt="" name="" rel="" target="" title="" type="" value="" />6) Nikon Tether Plugin<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Config.lua flags: None<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Adapter #1: Vendor : 10de<br alt="" name="" rel="" target="" title="" type="" value="" /> Device : 1bb7<br alt="" name="" rel="" target="" title="" type="" value="" /> Subsystem : 224c17aa<br alt="" name="" rel="" target="" title="" type="" value="" /> Revision : a1<br alt="" name="" rel="" target="" title="" type="" value="" /> Video Memory : 8090<br alt="" name="" rel="" 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Audio)<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceNumberOfChannels: 2<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceSampleRate: 48000<br alt="" name="" rel="" target="" title="" type="" value="" />Build: 12.1x4<br alt="" name="" rel="" target="" title="" type="" value="" />Direct2DEnabled: false<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_ALPHA_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_BLUE_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_GREEN_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_RED_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ALPHA_BITS: 0<br alt="" name="" rel="" target="" title="" type="" value="" />GL_BLUE_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_DEPTH_BITS: 24<br alt="" name="" rel="" target="" title="" type="" value="" />GL_GREEN_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_3D_TEXTURE_SIZE: 16384<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_TEXTURE_SIZE: 32768<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_TEXTURE_UNITS: 4<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_VIEWPORT_DIMS: 32768,32768<br alt="" name="" rel="" target="" title="" type="" value="" />GL_RED_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_RENDERER: Quadro P4000/PCIe/SSE2<br alt="" name="" rel="" target="" title="" type="" value="" />GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA<br alt="" name="" rel="" target="" title="" type="" value="" />GL_STENCIL_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_VENDOR: NVIDIA Corporation<br alt="" name="" rel="" target="" title="" type="" value="" />GL_VERSION: 4.6.0 NVIDIA 398.27<br alt="" name="" rel="" target="" title="" type="" value="" />GPUDeviceEnabled: false<br alt="" name="" rel="" target="" title="" type="" value="" />OGLEnabled: true<br alt="" name="" rel="" target="" title="" type="" value="" />GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect 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GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D 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GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_sysmem_buffer GL_NVX_conditional_render GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control <br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7827429/replies/19898982 http://m.getsatisfaction.com/topics/7827429 19898982 Rikk Flohr responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T14:18:01Z 2018-12-11T14:18:01Z Rikk Flohr http://m.getsatisfaction.com/people/6807794 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11357170/AdobePrimaryHeadshot_medium.jpg rikk_flohr_6502697 Lightroom Classic 8.1 was released earlier today. Please download it and see if you are still experiencing the issue.&nbsp; 0 http://m.getsatisfaction.com/topics/7827429/replies/19899232 http://m.getsatisfaction.com/topics/7827429 19899232 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T15:57:45Z 2018-12-11T15:57:45Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell Four manual kills of dynamiclinkmediaserver and friends later, I'm afraid that I can state with certainty that 8.1 doesn't help.&nbsp; :( 0 http://m.getsatisfaction.com/topics/7827429/replies/19899234 http://m.getsatisfaction.com/topics/7827429 19899234 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T15:58:30Z 2018-12-11T15:58:30Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell Just in case, here's my system info after the upgrade:<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Lightroom Classic version: 8.1 [ 1200465 ]<br alt="" name="" rel="" target="" title="" type="" value="" />License: Creative Cloud<br alt="" name="" rel="" target="" title="" type="" value="" />Language setting: en<br alt="" name="" rel="" target="" title="" type="" value="" />Operating system: Windows 10<br alt="" name="" rel="" target="" title="" type="" value="" />Version: 10.0.17134<br alt="" name="" rel="" target="" title="" type="" value="" />Application architecture: x64<br alt="" name="" rel="" target="" title="" type="" value="" />System architecture: x64<br alt="" name="" rel="" target="" title="" type="" value="" />Logical processor count: 8<br alt="" name="" rel="" target="" title="" type="" value="" />Processor speed: 3.0 GHz<br alt="" name="" rel="" target="" title="" type="" value="" />Built-in memory: 16190.1 MB<br alt="" name="" rel="" target="" title="" type="" value="" />Real memory available to Lightroom: 16190.1 MB<br alt="" name="" rel="" target="" title="" type="" value="" />Real memory used by Lightroom: 408.6 MB (2.5%)<br alt="" name="" rel="" target="" title="" type="" value="" />Virtual memory used by Lightroom: 357.4 MB<br alt="" name="" rel="" target="" title="" type="" value="" />GDI objects count: 574<br alt="" name="" rel="" target="" title="" type="" value="" />USER objects count: 2061<br alt="" name="" rel="" target="" title="" type="" value="" />Process handles count: 1356<br alt="" name="" rel="" target="" title="" type="" value="" />Memory cache size: 0.0MB<br alt="" name="" rel="" target="" title="" type="" value="" />Internal Camera Raw version: 11.1 [ 112 ]<br alt="" name="" rel="" target="" title="" type="" value="" />Maximum thread count used by Camera Raw: 5<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw SIMD optimization: SSE2,AVX,AVX2<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw virtual memory: 0MB / 8095MB (0%)<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw real memory: 0MB / 16190MB (0%)<br alt="" name="" rel="" target="" title="" type="" value="" />System DPI setting: 96 DPI<br alt="" name="" rel="" target="" title="" type="" value="" />Desktop composition enabled: Yes<br alt="" name="" rel="" target="" title="" type="" value="" />Displays: 1) 1920x1080<br alt="" name="" rel="" target="" title="" type="" value="" />Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Graphics Processor Info:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />DirectX: NVIDIA Quadro P4000 (24.21.13.9827)<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC<br alt="" name="" rel="" target="" title="" type="" value="" />Library Path: C:\Users\rlpowell\Pictures\Lightroom\Lightroom Catalog.lrcat<br alt="" name="" rel="" target="" title="" type="" value="" />Settings Folder: C:\Users\rlpowell\AppData\Roaming\Adobe\Lightroom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Installed Plugins:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />1) AdobeStock<br alt="" name="" rel="" target="" title="" type="" value="" />2) Canon Tether Plugin<br alt="" name="" rel="" target="" title="" type="" value="" />3) Facebook<br alt="" name="" rel="" target="" title="" type="" value="" />4) Flickr<br alt="" name="" rel="" target="" title="" type="" value="" />5) jf Zenfolio<br alt="" name="" rel="" target="" title="" type="" value="" />6) Nikon Tether Plugin<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Config.lua flags: None<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Adapter #1: Vendor : 10de<br alt="" name="" rel="" target="" title="" type="" value="" /> Device : 1bb7<br alt="" name="" rel="" target="" title="" type="" value="" /> Subsystem : 224c17aa<br alt="" name="" rel="" target="" title="" type="" value="" /> Revision : a1<br alt="" name="" rel="" target="" title="" type="" value="" /> Video Memory : 8090<br alt="" name="" rel="" target="" title="" type="" value="" />Adapter #2: Vendor : 8086<br alt="" name="" rel="" target="" title="" type="" value="" /> Device : 591d<br alt="" name="" rel="" target="" title="" type="" value="" /> Subsystem : 224c17aa<br alt="" name="" rel="" target="" title="" type="" value="" /> Revision : 4<br alt="" name="" rel="" target="" title="" type="" value="" /> Video Memory : 80<br alt="" name="" rel="" target="" title="" type="" value="" />Adapter #3: Vendor : 1414<br alt="" name="" rel="" target="" title="" type="" value="" /> Device : 8c<br alt="" name="" rel="" target="" title="" type="" value="" /> Subsystem : 0<br alt="" name="" rel="" target="" title="" type="" value="" /> Revision : 0<br alt="" name="" rel="" target="" title="" type="" value="" /> Video Memory : 0<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceIOBlockSize: 1024<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceName: Speaker/HP (Realtek High Definition Audio)<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceNumberOfChannels: 2<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceSampleRate: 48000<br alt="" name="" rel="" target="" title="" type="" value="" />Build: Uninitialized<br alt="" name="" rel="" target="" title="" type="" value="" />Direct2DEnabled: false<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_ALPHA_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_BLUE_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_GREEN_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_RED_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ALPHA_BITS: 0<br alt="" name="" rel="" target="" title="" type="" value="" />GL_BLUE_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_DEPTH_BITS: 24<br alt="" name="" rel="" target="" title="" type="" value="" />GL_GREEN_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_3D_TEXTURE_SIZE: 16384<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_TEXTURE_SIZE: 32768<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_TEXTURE_UNITS: 4<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_VIEWPORT_DIMS: 32768,32768<br alt="" name="" rel="" target="" title="" type="" value="" />GL_RED_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_RENDERER: Quadro P4000/PCIe/SSE2<br alt="" name="" rel="" target="" title="" type="" value="" />GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA<br alt="" name="" rel="" target="" title="" type="" value="" />GL_STENCIL_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_VENDOR: NVIDIA Corporation<br alt="" name="" rel="" target="" title="" type="" value="" />GL_VERSION: 4.6.0 NVIDIA 398.27<br alt="" name="" rel="" target="" title="" type="" value="" />GPUDeviceEnabled: false<br alt="" name="" rel="" target="" title="" type="" value="" />OGLEnabled: true<br alt="" name="" rel="" target="" title="" type="" value="" />GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_NVX_shared_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_conservative_raster_pre_snap_triangles GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_deep_texture3D GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_sysmem_buffer GL_NVX_conditional_render GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control <br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7827429/replies/19899315 http://m.getsatisfaction.com/topics/7827429 19899315 Rikk Flohr responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T16:42:08Z 2018-12-11T16:42:08Z Rikk Flohr http://m.getsatisfaction.com/people/6807794 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11357170/AdobePrimaryHeadshot_medium.jpg rikk_flohr_6502697 Robin,<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Have you reset your preferences file yet?<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences.&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Reset Procedure:<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />1. Close Lightroom.<br alt="" name="" rel="" target="" title="" type="" value="" />2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />3. Overwrite the Preferences when prompted by the dialog.<br alt="" name="" rel="" target="" title="" type="" value="" />4. Close Lightroom.<br alt="" name="" rel="" target="" title="" type="" value="" />5. Restart Lightroom.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Does the behavior continue after resetting the preferences? <br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7827429/replies/19899327 http://m.getsatisfaction.com/topics/7827429 19899327 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T16:51:54Z 2018-12-11T16:51:54Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell Just so we're clear: you're acting like I'm hitting something particularly strange or unusual; try googling for:&nbsp;error connecting to "dynamic link media server" ; you will find people have been complaining about problems like this for many years.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Anyway.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />I tried resetting my preferences; it made no difference.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Have you tried importing the video files I gave you?&nbsp; Does it work for you?<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7827429/replies/19899331 http://m.getsatisfaction.com/topics/7827429 19899331 Rikk Flohr responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-11T16:53:26Z 2018-12-11T16:53:26Z Rikk Flohr http://m.getsatisfaction.com/people/6807794 https://d2r1vs3d9006ap.cloudfront.net/public/uploaded_images/11357170/AdobePrimaryHeadshot_medium.jpg rikk_flohr_6502697 Yes. They work fine here.&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />If preferences reset doesn't work, your next step is a clean install.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Close Lightroom<br alt="" name="" rel="" target="" title="" type="" value="" />Restart the computer<br alt="" name="" rel="" target="" title="" type="" value="" />Use the Adobe Creative Cloud App to uninstall Lightroom Classic CC<br alt="" name="" rel="" target="" title="" type="" value="" />Restart the computer<br alt="" name="" rel="" target="" title="" type="" value="" />Install Lightroom Classic CC via the Creative Cloud App without launching any other programs.<br alt="" name="" rel="" target="" title="" type="" value="" />Restart the computer<br alt="" name="" rel="" target="" title="" type="" value="" />Launch Lightroom<br alt="" name="" rel="" target="" title="" type="" value="" />Wait 5 minutes <br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7827429/replies/19900559 http://m.getsatisfaction.com/topics/7827429 19900559 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-12T07:45:05Z 2018-12-12T07:45:05Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell As a general comment, my goal here was to help you all by providing a reliable repro case; I don't need to fix this issue for myself because I've already managed to complete my import.&nbsp; For me, the repro case is completely reliable, even on a different computer.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Which is exactly what I did: Instead of a re-install, I installed lightroom on a *completely different* computer, that had never had lightroom before.&nbsp; Completely fresh install.&nbsp; Same exact behaviour.&nbsp; I made a video:&nbsp; <u alt="" name="" rel="" target="" title="" type="" value=""><a alt="" href="https://www.youtube.com/watch?v=fgrSXK0EJtY" name="" rel="nofollow" target="" title="" type="" value="">https://www.youtube.com/watch?v=fgrSXK0EJtY</a></u><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Unfortunately, my microphone was on mute for the second half -_-, but you can see that as soon as I try to import, all video functions fail.&nbsp; Then I killed everything, went back in, imported a good video, played it, went back to import the bad video, and all video functions fail again.&nbsp; At the end of the video I showed my system information and installed programs, just in case that's of use.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Nothing about the hardware is the same on these two systems; they're not even the same version of Windows 10; so it has to either be Lightroom or Lightroom in combination with some piece of software I have installed.<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Lightroom Classic version: 8.1 [ 1200465 ]<br alt="" name="" rel="" target="" title="" type="" value="" />License: Creative Cloud<br alt="" name="" rel="" target="" title="" type="" value="" />Language setting: en<br alt="" name="" rel="" target="" title="" type="" value="" />Operating system: Windows 10 - Home Premium Edition<br alt="" name="" rel="" target="" title="" type="" value="" />Version: 10.0.17134<br alt="" name="" rel="" target="" title="" type="" value="" />Application architecture: x64<br alt="" name="" rel="" target="" title="" type="" value="" />System architecture: x64<br alt="" name="" rel="" target="" title="" type="" value="" />Logical processor count: 6<br alt="" name="" rel="" target="" title="" type="" value="" />Processor speed: 3.5 GHz<br alt="" name="" rel="" target="" title="" type="" value="" />Built-in memory: 16332.2 MB<br alt="" name="" rel="" target="" title="" type="" value="" />Real memory available to Lightroom: 16332.2 MB<br alt="" name="" rel="" target="" title="" type="" value="" />Real memory used by Lightroom: 402.5 MB (2.4%)<br alt="" name="" rel="" target="" title="" type="" value="" />Virtual memory used by Lightroom: 548.6 MB<br alt="" name="" rel="" target="" title="" type="" value="" />GDI objects count: 562<br alt="" name="" rel="" target="" title="" type="" value="" />USER objects count: 1872<br alt="" name="" rel="" target="" title="" type="" value="" />Process handles count: 1641<br alt="" name="" rel="" target="" title="" type="" value="" />Memory cache size: 5.4MB<br alt="" name="" rel="" target="" title="" type="" value="" />Internal Camera Raw version: 11.1 [ 112 ]<br alt="" name="" rel="" target="" title="" type="" value="" />Maximum thread count used by Camera Raw: 4<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw SIMD optimization: SSE2,AVX<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw virtual memory: 21MB / 8166MB (0%)<br alt="" name="" rel="" target="" title="" type="" value="" />Camera Raw real memory: 21MB / 16332MB (0%)<br alt="" name="" rel="" target="" title="" type="" value="" />System DPI setting: 96 DPI<br alt="" name="" rel="" target="" title="" type="" value="" />Desktop composition enabled: Yes<br alt="" name="" rel="" target="" title="" type="" value="" />Displays: 1) 1920x1200<br alt="" name="" rel="" target="" title="" type="" value="" />Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Graphics Processor Info:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />DirectX: NVIDIA GeForce GTX 980 Ti (23.21.13.8871)<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC<br alt="" name="" rel="" target="" title="" type="" value="" />Library Path: C:\Users\rlpowell\Pictures\Lightroom\Lightroom Catalog.lrcat<br alt="" name="" rel="" target="" title="" type="" value="" />Settings Folder: C:\Users\rlpowell\AppData\Roaming\Adobe\Lightroom<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Installed Plugins:&nbsp;<br alt="" name="" rel="" target="" title="" type="" value="" />1) AdobeStock<br alt="" name="" rel="" target="" title="" type="" value="" />2) Canon Tether Plugin<br alt="" name="" rel="" target="" title="" type="" value="" />3) Facebook<br alt="" name="" rel="" target="" title="" type="" value="" />4) Flickr<br alt="" name="" rel="" target="" title="" type="" value="" />5) Nikon Tether Plugin<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Config.lua flags: None<br alt="" name="" rel="" target="" title="" type="" value="" /><br alt="" name="" rel="" target="" title="" type="" value="" />Adapter #1: Vendor : 10de<br alt="" name="" rel="" target="" title="" type="" value="" /> Device : 17c8<br alt="" name="" rel="" target="" title="" type="" value="" /> Subsystem : 115110de<br alt="" name="" rel="" target="" title="" type="" value="" /> Revision : a1<br alt="" name="" rel="" target="" title="" type="" value="" /> Video Memory : 6103<br alt="" name="" rel="" target="" title="" type="" value="" />Adapter #2: Vendor : 1414<br alt="" name="" rel="" target="" title="" type="" value="" /> Device : 8c<br alt="" name="" rel="" target="" title="" type="" value="" /> Subsystem : 0<br alt="" name="" rel="" target="" title="" type="" value="" /> Revision : 0<br alt="" name="" rel="" target="" title="" type="" value="" /> Video Memory : 0<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceIOBlockSize: 1024<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceName: Speakers (7- USB Audio Device)<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceNumberOfChannels: 2<br alt="" name="" rel="" target="" title="" type="" value="" />AudioDeviceSampleRate: 48000<br alt="" name="" rel="" target="" title="" type="" value="" />Build: 12.1x4<br alt="" name="" rel="" target="" title="" type="" value="" />Direct2DEnabled: false<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_ALPHA_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_BLUE_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_GREEN_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ACCUM_RED_BITS: 16<br alt="" name="" rel="" target="" title="" type="" value="" />GL_ALPHA_BITS: 0<br alt="" name="" rel="" target="" title="" type="" value="" />GL_BLUE_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_DEPTH_BITS: 24<br alt="" name="" rel="" target="" title="" type="" value="" />GL_GREEN_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_3D_TEXTURE_SIZE: 2048<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_TEXTURE_SIZE: 16384<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_TEXTURE_UNITS: 4<br alt="" name="" rel="" target="" title="" type="" value="" />GL_MAX_VIEWPORT_DIMS: 16384,16384<br alt="" name="" rel="" target="" title="" type="" value="" />GL_RED_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_RENDERER: GeForce GTX 980 Ti/PCIe/SSE2<br alt="" name="" rel="" target="" title="" type="" value="" />GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA<br alt="" name="" rel="" target="" title="" type="" value="" />GL_STENCIL_BITS: 8<br alt="" name="" rel="" target="" title="" type="" value="" />GL_VENDOR: NVIDIA Corporation<br alt="" name="" rel="" target="" title="" type="" value="" />GL_VERSION: 4.6.0 NVIDIA 388.71<br alt="" name="" rel="" target="" title="" type="" value="" />GPUDeviceEnabled: false<br alt="" name="" rel="" target="" title="" type="" value="" />OGLEnabled: true<br alt="" name="" rel="" target="" title="" type="" value="" />GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions 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GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control <br alt="" name="" rel="" target="" title="" type="" value="" /> 0 http://m.getsatisfaction.com/topics/7827429/replies/19906193 http://m.getsatisfaction.com/topics/7827429 19906193 robinleepowell responded to "Lightroom Classic: Chokes on importing videos of less than about 2 seconds" 2018-12-15T05:19:51Z 2018-12-15T05:19:51Z robinleepowell http://m.getsatisfaction.com/people/1163802 https://www.gravatar.com/avatar/57cb1469984a3e7d6883ce1d20cc258b?d=identicon&s=55&r=PG robinleepowell Did this help at all? 0